Ver oferta completa

CUSTOMER SERVICE ASSOCIATE POKER & CASINO SPANISH

Descripción de la oferta de empleo

Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change.
By putting people first.
By placing exciting, engaging and entertaining experiences at more fingertips than ever before.
We're pulling into pole position by pushing boundaries further.
With innovation.
With technology.
But most importantly, with people like you.
Because when you join Entain, it’s your game.
So let’s win together.
Job Description As Customer Service Associate Poker & Casino with Spanish language, you will be taking care of customers' enquiries via chat, email and phone, assessing individual problems and taking appropriate action to ensure that customer needs are met.
You will work on resolving customer queries, making sure our customers enjoy an amazing entertainment experience, every day.
Reporting to Customer Services Team lead, you will be part of CS Team who are responsible for maintaining in depth knowledge about our products whist providing high level customer care to our clients.
Are you looking for an opportunity to add true value to a team? What you will do.
• Taking care of customers' enquiries via chat, email and phone, assessing individual problems and taking appropriate action to ensure that customer needs are met; • Reporting on system bugs and general problems experienced by the customers to the specialized departments or CS Management; • Escalates suspicious customer activities – to the CS Management and Compliance Department; • Maintain in depth knowledge about products and Standard Operating Procedures.
Qualifications • Fluent English and Spanish at business level; • The ability to perform well in a challenging environment; • Strong analytical skills; • Basic knowledge of Windows OS and MS Office applications; good typing skills; • Availability and willingness to work on flexible shifts.
Additional Information At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance.
Join us, and a competitive salary is just the beginning.
Depending on your role and location, you can expect to receive benefits like A regular bonus Healthcare support A stake in our success through our ShareSave scheme Great development opportunities Wellbeing support, and so much more.
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
At Entain, we do what's right.
It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector.
However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
Job Location I'm interested I'm interested Privacy Policy
Ver oferta completa

Detalles de la oferta

Empresa
  • Sin especificar
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 11/11/2024
Fecha de expiración
  • 09/02/2025
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Strong sales and customer relationship-building skills... languages: fluent english and spanish are essential... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......

Order Management Associate
Hexagon

Customer service and support... experience in invoicing and customer service... multinational company is seeking an order management associate... basic knowledge of accounting skills: fluent in english and spanish... cut license keys and ensure delivery to the customers... strong team player......

Sales Account Associate or Manager (ingles+español)
inte-QT

Language: english, spanish and any additional european language... willingness and ability to attend meetings and field communication outside of normal working hours to accommodate teams or partners based internationally and meet customer deadlines, as needed... as a global aggregator providing internet......

Spanish Translator Required
Skyhorse Publishing

We are seeking a professional english to spanish translator to translate a 200-page pdf document from english to spanish... native or near-native fluency in both english and spanish is a must... the translator must be experienced in working with technical and complex texts, with the ability to maintain......

Customer Support in Sales Department
Horizon Neulogy

The role will report to the spanish cst sales manager and funtionally to head of port operations... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......

Trilingual Receptionist (English, Spanish, and French)
Confidencial

Proficiency in english, spanish, and french is essential to cater to our international clientele... respond promptly to guest inquiries and requests via phone, email, whatsapp, and in person, using english, spanish, or french as required... provide detailed information about hotel facilities, available......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......