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CUSTOMER SERVICE COORDINATOR

Descripción de la oferta de empleo

Gi Group es la multinacional Italiana líder en el mundo que ofrece soluciones integrales para el desarrollo del mercado laboral. Nuestra misión es contribuir con una visión global al desarrollo del mercado laboral con el objetivo principal de aumentar la empleabilidad, basándonos siempre en el valor personal y social del trabajo. Trabajamos día a día con nuestros candidatos y trabajadores para guiarles en su carrera profesional, y con nuestros clientes, para lograr un crecimiento y consecución de éxitos conjunta.Conoce más en https://es.gigroup.com/Desde Gi Group buscamos un Customer Service Team Lead para formar parte de una reconocida empresa multinacional, para Barcelona y alrededores.Funciones:Gestión proactiva de la cartera de pedidos del canal y reparto de cargas de trabajo entre los integrantes de su equipo.Seguimiento de riesgos de servicio y proactividad en aportar soluciones.Coordinación de la disponibilidad de stock con el área de Planificación.Comunicación con el área comercial.Seguimiento del servicio con el área de Logística (almacén y transporte).Seguimiento cambio de añadas y activación en aplicativo de ventas.Flujo de devoluciones y abono a clientes.Requisitos:Experiencia previa como Customer Service/Atención cliente/Back Office o similar.Haber gestionado equipo de trabajo.Experiencia en trato con clientes B2B.Idiomas: catalán y castellano nativo e inglés medio (mínimo B2).Perfil orientado a resultados, proactivo y dinámico con dotes de liderazgo.
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Detalles de la oferta

Empresa
  • Gi Group
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 11/09/2024
Fecha de expiración
  • 10/12/2024
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