CUSTOMER SERVICE FOR BANKING SECTOR (DUTCH/FLEMISH SPEAKER)
Descripción de la oferta de empleo
If so, we have an exciting opportunity for you as a Customer Service Representative!
Tasks
Your responsibilities and impact working as a Customer Service Representative will be:
Handle client inquiries, technical complaints, and questions related to online banking and the phone app.
Provide end-to-end solutions for technical questions.
Assist clients with questions about their cards, accounts, payment status, and fraud while adhering to specific procedures.
Utilize call and email channels to assist clients.
What's in it for you?
Type of contract: Indefinido
Fulltime rotative shifts, Mon-Fr from 09:00 - 18:00 and weekends from 9:00 - 17:00. 5 days a week, 2 weekends a month.
Training: 2 weeks
Equipment provided
Growing opportunities within the company.
Events with the team.
Free Spanish lessons.
Meal allowances possible
Constant training.
International environment
Support from the company regarding NIE and SSN
Requirements
Skills, qualifications and interests you need to succeed in this role:
A native level of Dutch and a good level of English
Having interest in the banking sector.
Being an attentive listener, comfortable and skilful at communicating with people
Being energetic, innovative and working proactively at a fast pace.
Being able to handle sensitive data reliably.
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in Barcelona: What to Expect
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
Detalles de la oferta
- Blu Selection
- 07/11/2024
- 05/02/2025
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