CUSTOMER SERVICE FOR ONLINE BANK IN BARCELONA (DUTCH/FLEMISH SPEAKING)
Descripción de la oferta de empleo
andling customer inquiries, technical complaints, and questions related to online banking and the phone appProviding end-to-end solutions for technical questionsAssisting customers with questions about their cards, accounts, payment status, and fraud while following specific proceduresUsing phone and email channels to help customersFollowing security procedures around sensitive dataEnsuring accurate documentation of actions taken with customers in the systemWhat’s in it for you?Permanent contractFull-time rotating shifts, Monday to Friday from and weekends from days a week, 2 weekends per month.
ully paid training, professional development, and 2-week career evolution programEquipment provided by the companyGrowth opportunities within the companyTeam eventsFree Spanish lessonsPossible meal allowanceOngoing trainingInternational environmentSupport from the company regarding NIE and SSNSkills, qualifications, and interests needed to be successful in this role.
luent in Dutch and a good level of EnglishA good listener, comfortable and skilled in communicating with peopleEnergetic and innovative, proactive in a fast-paced environmentInterest in the banking sectorReliable, able to handle sensitive dataYour future company.
his Belgian business process outsourcing company is known for delivering quality service in customer experience and business consultancy for its clients.
As a proud "people company" that continually adapts to maintain a safe working environment for its employees, they are looking for new candidates to join their multilingual team based in Barcelona.
Detalles de la oferta
- Sin especificar
- 11/10/2024
- 09/01/2025
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