CUSTOMER SERVICE FOR SUSTAINABLE TRANSPORTATION (GERMAN SPEAKER)

Do you have a passion for all things sustainable and want to be part of the solution? Are you interested in electric mobility and want to be part of an innovative scale-up that is dedicated to eliminating fossil fuels? Perfect, then this might be THE opportunity for you! Join a team of international and dedicated forward-thinkers and have a true impact on how society accesses electricity for electric vehicles! Your responsibilities and impact as a Customer Service Specialist for Sustainable Transportation will be.
Providing high-quality assistance to customers via chats, email and phone Becoming an expert in usingERP systems Managing after-sales inquiries with customers (maintenance, repair) Coordinating cases between Engineering, Operation, and Sales departments Providing feedback for constant optimization of operations and work place (Your opinion matters!) Attracting new clients and forward data to the Sales team Testing new soft- and hardware before market launch Providing training for new employees Skills, qualifications and interests you need to succeed in this role.
A native level of German andproficiency in English (C1) An affinity for the tech industry and technological innovations Interest in the topic of sustainability Being able to familiarize yourself with new topics quickly Being enthusiastic about working as part of a team Already holding NIEand SSN for Spain and being able top relocate ASAP A solution-drive, flexible mindset A start-up attitude towards work where your contribution matters A focus on providing high-quality service for your customers Previous experience in Customer Service would be a plus What’s in it for you? Employment on a long-term perspective 40h/week inrotating shifts from Monday - Friday (8 AM - 8 PM) Private health insurance after 6 months Very attractive compensation and bonus scheme A relocation package that is designed to help you out Office-basedwork in a cozy office Unlimited coffee and other beverages Language classes Fitness courses (offered online for the moment) Varied breakfast and lunch options in a brand-new canteen An amazing team with over 20 different cultural backgrounds Informal atmosphere (Suits are for Halloween!) Your Future Company.
Reducing the world’s dependence on fossil fuels and providing solutions for renewable energy are the core values of this dynamic and fast-paced growing company.
They offer innovative charging and energy management solutions for plug-in electric and hybrid vehicles currently in more than 60 countries.
For their headquarters in Barcelona, they are looking for new team members to join their journey to change the world.
What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you?Feel free to check our other opportunitiesfor German speakers in Spainor send us your CV to be considered for other projects or future opportunities.