CUSTOMER SERVICE - LODGING PARTNER ASSOCIATE - ITALIAN AND ENGLISH SPEAKING PRAGUE
Descripción de la oferta de empleo
· Efficiently resolve customer inquiries through various channels (e.
., voice, chat, email), ensuring minimal customer effort.
· Utilize data analysis to address complex issues promptly and effectively.
· Proactively engage with customers to ensure thorough issue resolution and enhance future interactions.
· Communicate professionally and empathetically, adapting your style to meet the diverse needs of our customers.
· Collaborate with internal teams to escalate and resolve issues impacting customer satisfaction.
· Manage multiple tasks with precision and meet deadlines consistently.
· Identify opportunities for process improvements to enhance customer satisfaction and operational efficiency.
Who You Are.
· 6-12 months of proven customer service experience, ideally in a fast-paced environment.
· Fluent in both English and Italian with excellent verbal and written communication skills.
· Associate's degree or equivalent professi.......
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Detalles de la oferta
- Expedia Group
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 09/10/2024
- 07/01/2025
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