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CUSTOMER SERVICE MANAGER (M/F/D)

Descripción de la oferta de empleo

SGL Carbon is a leader in the development and manufacture of products based on specialty graphite and compo­sites materials. Using our comprehensive technology know-how and in close partnership with our customers, we develop intelligent and leading-edge solutions for the big issues of mobility, energy and digitization.SGL Carbon has more than 4,800 employees worldwide and 29 sites in Europe, North America and Asia, and a ser­vice network in over 100 countries.For our Business Unit Mechanical Solutions (MSO) at Madrid site we are looking for a Customer Service Manager (m/f/d).Your Chance:Manage orders from their reception, registration, and follow-up to the delivery of the goods, including customer service and the use of their respective platforms.Logistics management for order deliveries. Prepare of the necessary documentation: delivery notes, certificates, export documentation, etc.Invoicing and monitoring of payment compliance.Customer data management (registrations/deletions, variations).Provide support managing incidents, complaints, and non-conformities.Cooperate with the other Departments linked to the customer service and order management.Other required auxiliary and administrative tasks.Direct report to the Head of the Sales Department.Your Profil:International Commerce, Business Administration, or similar education/training.Knowledge about the global export processes.At least 1 year of professional experience in a similar position.Excellent communications skills in English and Spanish language.Demonstrated ability in Office MS and other IT resources.Ability to work on your own initiative and to be resolute.Are you interested?Please contact with Celia Fernández González; E-Mail Address: celia.fernandez@sglcarbon.com
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Detalles de la oferta

Empresa
  • SGL Carbon
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 08/09/2024
Fecha de expiración
  • 07/12/2024
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