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CUSTOMER SERVICE SPECIALIST - GERMAN SPEAKER (SPAIN REMOTE)

Descripción de la oferta de empleo

Join us on our exciting journey! Position Purpose We are looking for a Customer Service Professional with experience maintaining data bases in German to join our Multicultural team with more than 54 different nationalities.
If you want to play a key role in a multicultural, dynamic and committed fun team this is a great opportunity.
Essential Functions Update reference databases with new products and changes in the German countries' markets ensuring quality of the data.
Classify products, standardize and group data following the company hierarchies and business rules Identify required changes to the existing reference file.
Work together with Local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete.
Identify and resolve routine exceptions and issues.
Perform quality control of maintained data and apply corrections as required.
Maintain documentation of processes and procedures.
Skills & other requirements.
High level of German and mandatory High-level English Valuable experience maintaining and updating databases.
High school graduate or equivalent.
Highly organized with experience of working accurately to tight deadlines.
Excellent and professional communication skills (telephone and email).
Experience working for multi-national corporations is an advantage.
We invite you to join IQVIA\u Recognized by Great Place to Work as the third best company to work for in Spain (March ).
FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January ).
Recognized by the Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
Awarded the Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
IQVIA\u named in The International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100&rerg; List which recognizes the world's best service providers across a range of industries.
IQVIA\u is an equal opportunity employer.
We make employment decisions based on qualifications and merit.
We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other \
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Detalles de la oferta

Empresa
  • Sin especificar
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 18/10/2024
Fecha de expiración
  • 16/01/2025
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