CUSTOMER SERVICE SPECIALIST WITH POLISH
Descripción de la oferta de empleo
Handle inbound contacts (telephone calls and emails) from customer inquiries.
Provide accurate and timely responses to customer queries regarding product, services and company polices.
Log and escalate customer complaints to the appropriate channerls within the organization.
Follow company guidelines to resolve customer complaints and issues efficiently ad effectively.
Conduct outbound services as required by the company.
Record each customer contact in the customer tracking.
equirements.
Proven experience in a customer servie or support role is desirable.
Telephone excellence and communication skills.
Resolving and learning skills.
Languages.
Polish+English C1 or Czech+English C1 Temporary employment contract 4-6 months + indefinite term contract by company.
Location.
The position requires uninterrupted presence in the Barcelona office for the first 6 months.
After that, it will be a hybrid model.
Schedule.
39 hours/week, rotative shifts be
Detalles de la oferta
- Sin especificar
- 05/11/2024
- 03/02/2025
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