CUSTOMER SERVICE TEAM LEAD
Descripción de la oferta de empleo
Detalles de la oferta
- Unknown
- En toda España
- Sin especificar - Sin especificar
- 29/06/2024
- 27/09/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... our team of 900 professionals is behind the success of 2... experience in the customer service field is a plus! other job......
Challenge other ptm (project team member) on their activities... follow up the customer milestones: detect risks and prevent problems... qrqc (quick response quality control) rules are applied: participate to the project qrqc and ensure project team use of qrqc material/rules......
Contribution to team spirit is evident through strong analytical reasoning skills, curiosity, and a passion for tackling new challenges... as a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... marked pragmatism and solution-oriented......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
A customer-centric mindset with a firm commitment to delivering top-tier customer service... proficiency in using customer relationship management (crm) tools and other relevant software... ability to work effectively both independently and as part of a team... our client, and international player within......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... comfortable in a goal-driven environment and attaining goals with a broader team excellent communication and presentation skills, both written and verbal......
The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers... a team player, with the ability to work successfully with customers, both business and technical teams across the organisation, as well as vendors and channel partners......
