CUSTOMER SPECIALIST - FINTECH IN VALENCIA (GERMAN SPEAKER)
Descripción de la oferta de empleo
If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!
Tasks
Your responsibilities and impact as a Customer Specialist for fintech Industry will be:
Support B2B customers mainly over e mail and chat, but also phone.
Constantly brainstorm with your colleagues to improve the Customer Experience
Troubleshooting, innovation, and change management are part of the daily business
Control and handle payment inquiries from sellers and buyers through various client platforms
Responsible for Trustpilot reviews improving overall company NPS through excellent service
Flagging and escalation of customer queries and coming up with suitable solutions
Mapping and improving business processes to enhance customer journey and satisfaction
Requirements
Skills, qualifications, and interests you need to succeed in this role:Proficiency in
the German language at a native speaking level and a C1 level in the English language
Competency in using computers
Excellent communication skills
You are proactive and solution-oriented
You are interested in working in an ambitious team
Benefits
What’s in it for you?
Spanish classes
Great Friday evening drinks
Fitness bootcamps to stay fit and active
Mindfulness classes
Work at a tech startup where you can develop and there is room for your ideas
Improve your professional skills: communication, innovation, and implementation of new technology
Free lunch and breakfast at the office
An international working environment with 20+ nationalities
Your Future Company:
Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.
Detalles de la oferta
- Blu Selection
- 03/11/2024
- 01/02/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about......
Dutch, german or french are valuable... strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......
Empresa de transporte situada en el puerto de sagunto a nivel nacional, incorpora operador de tráfico con experiencia demostrable para contenedores del puerto de valencia... se ofrece un trato abierto y personal con un buen ambiente de trabajo... com/es/ofertas-empleo-logistica-transporte?filter%5bcandidatetype%5d%5b%5d=4&filter......
Si quieres ayudarnos a construir este proyecto como si de tu propia empresa se tratará, desarrollando productos, creando procesos, analizando y tomando decisiones ¡no lo pienses más !este es tu lugar! ¿qué hace un account specialist en rankia? cómo account specialist tendrás la oportunidad colaborar......
La ruta es en valencia... salario de 1895€ brutos mensuales... contratación directa con la empresa... incorporación inmediata... contratación directa con la empresa... empresa situada en catarroja (valencia), precisa un/a conductor de camión... el camión es rígido... imprescindible, disponer de carnet......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
During your day you will be:- cold caling potential independent retailers in german & english... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... understanding clients needs and close the sale on our b2b offer... staff discount......
