CUSTOMER SUCCESS INTERN

Internship position About VDB Luxury Properties:At VDB Luxury Properties, our mission is to disrupt the real estate market by redefining how luxury properties are rented, purchased, or managed in Barcelona and its surroundings. We are experiencing explosive growth, with big plans for the future, and are not slowing down anytime soon. Our mission is to continue delighting hundreds of high net-worth international clients worldwide by delivering a world-class service that they cannot find anywhere else, based on Speed, Quality, Discretion, and most of all, trust!While we interact with our clients and prospects on a very personal level, we are a digital-first company, leveraging technology in everything we do.We welcome top performers that will bring new ideas and diverse perspectives and provide you the opportunities and freedom to grow and make a real impact on thousands of clients' lifestyles, all while having fun! Diversity adds incredible value to our international team, service, and culture. We know the best ideas and solutions come by bringing together people from all over the world and fostering a culture of inclusion and trust in each other.Why Join VDB?We empower our team to do great things. Our start up culture is defined by candor, fairness, and mentorship. We respect the importance of a work-life balance and we are committed to rewarding entrepreneurial spirit and a work ethic. And with steady expansion in our core markets, growth opportunities abound.If this sounds like what you are looking for….read more about the benefits you will receive while working at VDB!Position Summary:We are excited to open our doors to ambitious and talented individuals through our Internship Program. The specific position we have open is in our Customer Success team. This position offers a unique opportunity to gain hands-on experience in the real estate industry, introduce you to property management and how to deliver top notch client experiences.More specifically, these will be your responsibilities:Customer Success Team:Assist in managing owner and tenant relationships and ensuring client satisfaction.Support in preparing properties for client’s arrival ensuring the highest level of quality Help in resolving client queries and providing administrative support to Customer Success managers.Who you are:Our internship program is a great opportunity to kickstart your career if you are highly motivated with a strong desire to learn and grow in the luxury real estate industry. You are flexible and not afraid of change. You have a strong eye for detail and a passion to deliver the highest standards of service for our customers. You are hands-on and thrive in an international and fast-paced environment.Job Skills & Qualifications:RequiredCurrently enrolled in a college or university program, preferably in Business Administration, Real Estate, or a related field.Min. 1 year of relevant working experience.Strong organizational and multitasking skills.Excellent communication and interpersonal skills. You speak English fluently and Spanish is a plus.Proficiency in iOS and Google suite.Ability to work independently as well as part of a team.Attention to detail and a high level of accuracy.Strong organizational and time management skills.We care about you!VDB benefits allow you and the team to feel appreciated and empowered. We invest in every VDB employee with gifts crafted to support health and work-life harmony.Team breakfast and lunches to acknowledge and celebrate our accomplishments while socializing with our peers!Benefit of choice which can be either private health insurance, an Urban sports membership or Sodexo meal vouchers.For professional development, we offer learning opportunities through the VDB universityTeam activity once a month.Team offsite once a year.Electric bicycles and scooters are available for all VDB transportation needs.