• Publicar trabajo
  • Subir CV
  • Acceder
Ver oferta completa

CUSTOMER SUCCESS SPECIALIST

Descripción de la oferta de empleo

The Customer Success Specialist cooperate closely with the Key Account manager. They create the main pipeline between the customers and the company. The main job is to provide accurate product/service information and resolve any emerging problems that our customers might face with accuracy and efficiency. ResponsibilitiesProvide outstanding customer support by analyzing, processing, and responding to customer and sales team needsProcess all customer orders accurately and promptly upon receipt. Customer data must be validated at the time of order for pricing, terms, exceptions, and any special shipping requirements. Orders must be processed from entry through shipment and invoicingEnsures that all customer queries (internal and external), on product quality, availability, and substitutions, inventory and order status, pricing, billing, invoices, and carrier concerns are resolved satisfactorilyAssist the sales team with account inquiries and problems involving product quality, carrier concerns, product availability, pricing, and billing.Responds to all customer complaints immediately and notify all relevant parties. Escalate as needed.Maintain customer account information, assuring efficient billing and maintenance of all related paperworkResponsible for compliance with applicable corporate policies and proceduresQualificationsAssociate degree preferred or equivalent work experienceExperience in customer service team environmentKnowledge of ERP system (SAP Business 1 -advantage)Microsoft Office software, Excel, and othersAbility to work cross-functionally, with a customer-driven focus and a sense of urgencyExcellent customer service skills and ability to write and express ideas clearly; plan and prioritize workFamiliarity with Incoterms and import/export documentation is a plusPeople-oriented with the ability to interact effectively with customersProactive approach and abilitiesHands-on, highly organized, high level of accuracyTeam playerAble to work independentlyPleasant temperament combines with assertiveness
Ver oferta completa

Detalles de la oferta

Empresa
  • Private Company
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 25/12/2024
Fecha de expiración
  • 25/03/2025
Cómo detectar ofertas falsas
Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... our team of 900 professionals is behind the success of 2... apply problem-solving skills and resourcefulness and show our......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... success measurement is achieved through analyzing funnels, and proactive measures are taken to enhance client performance... requisitos del puesto completion of a master’s......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......

German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

Maintenance Specialist
Joivy

Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......

Public Relations Specialist
Involve rh

Descripción del puesto: confidencial cuenta con una posición como public relations specialist para crear y mantener una imagen positiva de la empresa a través de estrategias de comunicación efectivas con los medios y el público... habilidades: redacción persuasiva relaciones públicas uso de redes sociales......

Prácticas content specialist - holandés
Rankia s.l

Disponibilidad para realizar prácticas preferiblemente en horario de mañanas, mínimo 5h/día... requisitos del puesto estudiantes de grado en economía, grado en ade, doble grado ade+derecho... contenidos: desarrollar la estrategia de contenido alineada con los objetivos de tráfico a corto y medio plazo......

PRÁCTICAS CONTENT SPECIALIST - PORTUGUÉS
Rankia s.l

Disponibilidad para realizar prácticas preferiblemente en horario de mañanas, mínimo 5h/día... contenidos: desarrollar la estrategia de contenido alineada con los objetivos de tráfico a corto y medio plazo... trabajar con el equipo de audiencia para generar ideas de contenido, en línea con la estrategia......

PRÁCTICAS CONTENT SPECIALIST - CHECO
Rankia s.l

Disponibilidad para realizar prácticas preferiblemente en horario de mañanas, mínimo 5h/día... contenidos: desarrollar la estrategia de contenido alineada con los objetivos de tráfico a corto y medio plazo... trabajar con el equipo de audiencia para generar ideas de contenido, en línea con la estrategia......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......