CUSTOMER SUCCESS SPECIALIST (OUTBOUND/RETENTION)
Descripción de la oferta de empleo
From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.
orking in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone.
If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we’re probably not for you.
However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here.
he people you’ll like to work with and things you'll enjoy impacting.
s a Outbound/retention Specialist in our Customer Success team, your purpose will be toensure the satisfaction and loyalty of B2B customers in Spain.
You will be responsible for preventing churn, carrying out upsell and migration activities, provide support on the use of the tool when necesary, manage payment issues, reactivations and ensuring the retention and development of existing customers.
You will also conduct satisfaction surveys to assess the quality of customer service, identify improvement areas, and Propose ideas to improve our retention procedures.
Detalles de la oferta
- Booksy
- En toda España
- Sin especificar - Sin especificar
- 14/12/2024
- 14/03/2025
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... our team of 900 professionals is behind the success of 2... apply problem-solving skills and resourcefulness and show our......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... success measurement is achieved through analyzing funnels, and proactive measures are taken to enhance client performance... requisitos del puesto completion of a master’s......
Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......
Descripción del puesto: confidencial cuenta con una posición como public relations specialist para crear y mantener una imagen positiva de la empresa a través de estrategias de comunicación efectivas con los medios y el público... 000,00 € eur por año bruto jornada laboral: de lunes a viernes modalidad:......
Interés por el sector de los mercados financieros... webinars: planificación y organización de webinars... otros datos del puesto posibilidad de realizar un contrato de prácticas de al menos 500h... crear los mejores contenidos para los blogs temáticos del área... optimizar el contenido seo......
Interés por el sector de los mercados financieros... webinars: planificación y organización de webinars... otros datos del puesto posibilidad de realizar un contrato de prácticas de al menos 500h... nivel avanzado/nativo de portugués... crear los mejores contenidos para los blogs temáticos del área......
Nivel avanzado/nativo de checo... webinars: planificación y organización de webinars... crear los mejores contenidos para los blogs temáticos del área... optimizar el contenido seo... conocimiento de herramientas de gestión de contenido y rrss... requisitos del puesto estudiantes de grado en economía......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......
