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CUSTOMER SUPPORT SPECIALIST, ITALIAN AND ENGLISH

Descripción de la oferta de empleo

advert->language($csl)->content --> As a Customer Support Specialist (Italian speaking), you would act as 1st line support to customers.
Responding to customer inquiries related to our products by handling inbound calls and callback requests as well as email messages, and initiating test scenarios or remote sessions with customers as needed.
Taking ownership of user problems and being proactive when dealing with user issues.
Documenting customer inquiries and issues in Salesforce.
Gathering information from customers and systems to investigate issues with the help of next-level support.
Working independently and collaboratively with other teams to solve complex problems while continuously improving knowledge and skills to provide the best possible customer experience.
What We’re Looking For As a Customer Support Specialist, your background will look like.
The ability to communicate effectively.......
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Detalles de la oferta

Empresa
  • GoTo
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 20/11/2024
Fecha de expiración
  • 18/02/2025
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