DANISH-SPEAKING CUSTOMER SUPPORT AGENT FOR GREEN SCANDINAVIAN COMPANY IN MALAGA
Descripción de la oferta de empleo
The mission of the team seeking this role is to provide world-class support to customers for a growing start-up.
The key objective of the Customer Support Agent is to resolve users’ issues and provide constant support.
NOTE.
You must have an EU-passport or a permanent residence permit in Spain Responsibilities To contribute individually, and as a team member, to demonstrate excellent Quality and Productivity standards that meet, or exceed, client requirements.
To provide users with solutions through information-gathering, analytical troubleshooting and query research To deliver a high-quality, smooth, unique and flexible customer experience.
To protect confidential and sensitive information and materials To demonstrate excellent attendance and punctuality To operate with honesty, integrity and transparency in all aspects of the work.
Duties.
To handle queries via the client’s tools and systems (currently through phone calls and email) To proactively contribute to the achievement of agreed Service Levels To complete all training requirements deemed appropriate for the role, at induction and ongoing.
To perform any other ad hoc tasks as required for the execution of the client contract.
Essential competencies.
The suitable candidate must have a deep-rooted passion for delivering success.
The suitable candidate will have formidable experience and working knowledge of.
Excellent communication & interpersonal skills, and highly customer-focused Excellent organizational skills Quality focus and Policy adherence Analytical skills and a keen focus on problem-solving; goal- & service-oriented Understanding of, and continuous contribution to, team success Flexible, innovative & adaptable to a wide range of topics and tasks Ability to efficiently work to specified project delivery deadlines Proficiency in Microsoft Office suite Excellent attention to detail Must be a good team player Excellent time management skills Essential skills and abilities.
Leaving certificate, or equivalent, and a minimum of 12 months’ Customer Support experience Business qualification desirable High fluency in Danish and in English, with excellent comprehension (verbal and written), spelling, grammar and punctuation.
Ability to deliver information at customer’s knowledge level in an understandable manner Ability to apply a logical problem-solving approach to identify the root cause of an issue and reach a resolution promptly.
Ability to function in a fast-paced environment Strong interpersonal skills, with an ability to think independently and follow through effectively What's in it for you.
work for an exciting startup Scandinavian work mentality Support with registration in Spain Growth opportunities Are you interested in more information about the opportunity? Send your application today and we'll contact you to discuss it.
Detalles de la oferta
- Nordic Jobs Worldwide
- En toda España
- Sin especificar - Sin especificar
- 14/09/2024
- 12/12/2024
We focus on customer service, sales, and technical support solutions for clients worldwide... solution oriented to provide the correct and best outcome for the customer... care for customer satisfaction, making sure that you are going the extra mile with each and every contact... 000€ gross per year......
We focus on customer service, sales, and technical support solutions for clients worldwide... solution oriented to provide the correct and best outcome for the customer... care for customer satisfaction, making sure that you are going the extra mile with each and every contact... 000€ gross per year......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
The goal of the position is to bring support to the different areas of the port business field... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... high motivation for helping customers and it curiosity, basic technical understanding... commissions (10%) can be earned......
Who are we looking for ?cttc is searching for two interested candidates to work as research engineers for a cloud 5g/6g lab of the sas research unit: https://www... o flexible working hours for work-life balanceo tax-free optional benefits: restaurant ticket, nursery ticket, transport pass, private health......
A high proficiency in english is a prerequisite for the role... contribution to team spirit is evident through strong analytical reasoning skills, curiosity, and a passion for tackling new challenges... demonstrating strong communication and presentation skills, along with confidence in interactions......
We are looking for one experienced agent to join to our team of international real estate agency located in benijófar (alicante)... other languages such as dutch, flemish, norwegian otros datos del puesto - company car- time flexibility- option to an indefinite contract- company phone......
Se necesitan fotógrafos y videógrafos para bodas en la provincia de málaga si te interesa el mundo audiovisual y quieres comenzar a realizar videos de manera profesional en 'bodas y eventos', no te pierdas esta oportunidad... ¿qué pedimos? - experiencia demostrable en fotografía y/o vídeo de bodas......
Ciudad: málaga descripción de la compañía:en temporing no nos importa cómo seas, de dónde vengas o qué edad tengas, nos importa que seas tú... trato con el cliente y trabajadores... descripción/responsabilidades:funciones: - supervisión de las tareas realizadas... salario según convenio regulador de......
