EXECUTIVE HOUSEKEEPER - ROOMS - JUMEIRAH MALLORCA

About Jumeirah & the Hotel.
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Set high above Port de Sóller on the unspoilt northwest coast of the island, Jumeirah Mallorca is a secluded sanctuary near the magnificent UNESCO Heritage Serra de Tramuntana.
Stylish and tranquil, and featuring a custom curated art collection, the hotel offers 121 bright and spacious sea and mountain facing rooms, featuring recently refurbished suites.
The hotel hosts five restaurants including signature dining at Cap Roig Brasserie, Es Fanals Restaurant (MICHELIN Guided), and Nikkei inspired cuisine and signature cocktails at Sunset Lounge, each offering panoramic vistas over the azure blue waters.
Award-winning Talise Spa provides a sanctuary for guests seeking rejuvenation, featuring world-class amenities and expert therapists.
About the Role.
An opportunity has arisen for a Executive Housekeeper position to join our Housekeeping Department in Jumeirah Mallorca.
The main duties and responsibilities of this role.
Plan, organize and supervise all Housekeeping activities.
Ensure team is trained, motivated and focused.
Set the standards of cleanliness and maintenance of all operations.
Maintain the Hotel policies and procedures as agreed by the Management in accordance with The Hotel’s business plan.
Liaise with Front Office on forecasting VIP arrivals and ensure the smooth flow of communication between the Departments.
To conduct periodic inspections throughout the hotel to assess the cleaning standards.
Preparing departmental and assisting in preparation of divisional budgets, ensuring that the departmental operational budget is adhered to business plan.
About you.
The ideal candidate for this position will have the following experience and qualifications.
Qualification & Experience.
Minimum of 2 years work experience in Housekeeping in an International Hotel Company.
Minimum of 1 year’s management experience in a high volume of housekeeping role.
Experience in managing outsourced labour and casual staff requirements.
Previous Housekeeping & Laundry experience as well guest/employee relations training.
Knowledge of proper cleaning techniques, use and requirements or equipment.
Knowledge of proper chemical handling.
Ability to communicate satisfactorily in English with guests, management and co-workers to their understanding.
Skills Excellent level of English and Spanish.
Excellent organizational and team management skills.
Excellent computer skills and knowledge of OPERA and other hotels system would be an advantage.
Interpersonal skills with proven ability to lead a team and manage conflict.
Ability to maintain confidentiality of hotel guests and pertinent hotel information and convey the same sense of confidentiality to all employees.
About the Benefits.
Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
Enjoy generous F&B discounts and reduced hotel rates across our properties worldwide.
Opportunity to participate in the Winter Relocation Program with opportunities to work at other Jumeirah properties.