FRENCH CUSTOMER CARE AND SALES SPECIALIST
Descripción de la oferta de empleo
Detalles de la oferta
- TELEPERFORMANCE SPAIN
- 09/10/2024
- 07/01/2025
Ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about... we are looking for a junior technical customer success specialist to join our customer success team......
Handle cash management and process payments accurately... respond promptly to guest inquiries and requests via phone, email, whatsapp, and in person, using english, spanish, or french as required... proficiency in english, spanish, and french is essential to cater to our international clientele......
The role will report to the spanish cst sales manager and funtionally to head of port operations... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities......
Willingness and ability to attend meetings and field communication outside of normal working hours to accommodate teams or partners based internationally and meet customer deadlines, as needed... resolve problems and issues escalated by delivery staff... rfps, including consolidating costs and margins......
Report to the operations specialist and coordinate daily interventions and tasks... key tasks include performing preventative and corrective maintenance on mechanical, electrical, and plumbing systems, as well as implementing safety protocols and procedures... they conduct regular inspections, troubleshoot......
Analytics and reporting: monitor engagement and performance metrics to understand content impact, providing insights and recommendations for future strategies... excellent communication skills, both written and visual, with the ability to adapt tone and style to match the brand and audience......
Strong written and oral business communication skills... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for the next steps in the sales process update and maintain prospect and customer data......
Position: head of sales department key responsibilities: lead and manage the sales team, ensuring they meet and exceed sales targets develop and implement sales strategies to drive business growth collaborate with marketing and other departments to create effective sales campaigns train and mentor sales......
Your proficiency in building and expanding relationship networks extends both internally and with clients... the work style should be detail-oriented, efficient, reliable, and performance-ready... marked pragmatism and solution-oriented approaches are distinctive features, coupled with the ability to......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......