FRONT OFFICE MANAGER

Al 7Pines Hotels & Resorts siamo consapevoli che gli intenditori che viaggiano nel mondo cercano un'esperienza di lusso rilassata e ci affidano il bene più prezioso.
Il loro tempo.
7Pines è sinonimo di un'interpretazione moderna e rilassata del lusso, dove l'attenzione assoluta è rivolta al benessere degli ospiti e ai loro desideri individuali, fino all'ultimo dettaglio.
Con la nostra empatia culturale, creiamo esperienze inaspettate e puro godimento della vita, in cui il tempo diventa infinito.
Con un primo resort inaugurato sulla costa occidentale di Ibiza nel e un prossimo resort nel nord-est della Sardegna, 7Pines Hotels & Resorts offre una combinazione vincente di lusso rilassato e atmosfera elegante in luoghi glamour.
Il nome 7Pines ha origine dal luogo di nascita del marchio.
Ibiza.
Quando gli antichi greci scoprirono per la prima volta le isole di Ibiza e Formentera, le battezzarono Pityuses, letteralmente "isole coperte di pini".
Da allora, Ibiza è stata chiamata "l'isola dei pini".
Così, quando il nostro primo resort era in fase di sviluppo, in una località circondata da pini, il nome 7Pines è nato naturalmente per rendere omaggio allo stile di vita rilassato e al piacere di vivere così profondamente radicato a Ibiza.
At 7Pines Hotels & Resorts we are aware that the world travelled Connoisseurs look for a laid-back luxury experience and entrust us with the most precious commodity.
Their Time.
7Pines stands for a modern and relaxed interpretation of luxury where the absolute focus is on the guests’ wellbeing and their individual wishes, down to the very last detail.
With our cultural empathy, we create unexpected experiences and pure enjoyment of life, in which time becomes infinity.
With a first resort inaugurated on the west shores of Ibiza in and an upcoming resort in the north-east of Sardinia, 7Pines Hotels & Resorts offer a winning combination of laid-back luxury and stylish atmosphere in glamourous locations.
The name 7Pines originates from the birthplace of the brand.
Ibiza.
When the Ancient Greeks first discovered the islands of Ibiza and Formentera, they baptized them Pityuses, literally “pine covered islands”.
Ever since, Ibiza has been referred to as the “Pine Island”.
So when our first resort was in its development stage, in a location surrounded by pine trees, the name of 7Pines naturally arose to pay tribute to the laid-back lifestyle and enjoyment of life so deeply rooted in Ibiza.
Job description The 7Pines Resort Sardinia is looking for a Front Office Manager.
DUTIES AND RESPONSIBILITIES.
Trains, cross–trains, and retrains all front office personnel.
Participates in the selection of front office personnel.
Supervises workload during shifts.
Evaluate the job performance of each front office employee.
Verifies that accurate room status information is maintained and properly communicated.
Resolves guest problems quickly, efficiently, and courteously.
Relays information to appropriate personnel.
Works within the allocated budget for the front office.
Checks cashiers in and out and verifies banks and deposits at the end of each shift.
Conducts regularly scheduled meetings of front office personnel.
Prepare revenue and occupancy forecasting.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Monitor all V.
.
.’s special guests and requests.
Review daily front office work and activity reports generated by Night Audit.
Review Front office log book and Guest feedback forms on a daily basis.
Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
Perform other duties as requested by management.
Requirements EDUCATION.
University degree.
Must be able to read, speak, write, and understand Italian and English.
EXPERIENCE.
At least 2 years' experience supervising hotel reception, experience in cash management, accounting procedures and administrative tasks.
Knowledge of the Hyatt world and its general policies.