Ver oferta completa

GERMAN CUSTOMER SUPPORT SPECIALIST - DIGITAL ADVERTISING

Barcelona - Barcelona

Descripción de la oferta de empleo

Description: Ready to elevate your career and join a fast-growing team in the digital world?Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere! Responsibilities:Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertiseContent Compliance: Provide responsive phone and email support for advertisers using review and related services.Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process.Expert Guidance: Develop expertise in regional onboarding processes, advising businesses on verification requirements.Ad-Hoc Operations: Tackle additional tasks as needed in a dynamic, fast-paced environment.Benefits:Full-time (39 hours/week) hybrid position in Barcelona with a salary of €19,200 gross/year plus up to €1,000 gross/year in bonuses. Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. Private Health Insurance. Continuous skill development and certifications. Clear career growth opportunities supported by coaches and a motivating team environment. Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. Prime office location at the World Trade Center, Barcelona, surrounded by the sea Requirements: C2-level German and fluent English.Experience in customer service.Strong communication, organizational, and customer-facing skills with a keen eye for detail.Self-driven and able to manage tasks independently while meeting deadlines.Preferred Qualifications:Bachelor’s degree in Business or related fields.2+ years of experience in legal compliance, trust & safety, or verification, with familiarity in local legislation or government processes.Knowledge of home services industries (e.g., plumbing, electrical). Offer: Full-time (39 hours/week) hybrid position in Barcelona with a salary of €22,200 gross/year plus up to €1,000 gross/year in bonuses. Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. Relocation package including: Flight ticket, Accommodation in a nice individual studio, Private Health Insurance. Continuous skill development and certifications. Clear career growth opportunities supported by coaches and a motivating team environment. Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. Prime office location at the World Trade Center, Barcelona, surrounded by the sea
Ver oferta completa

Detalles de la oferta

Empresa
  • TELEPERFORMANCE SPAIN
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 26/12/2024
Fecha de expiración
  • 26/03/2025
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Strong sales and customer relationship-building skills... dutch, german or french are valuable... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations......

Digital Business Developer German And Dutch
Recruit4work SL

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......

Maintenance Specialist
Joivy

Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......

Beca formativa marketing digital
Nett formacion sl

Por sus profesores, profesionales en activo en grandes empresas digitales, empresas referentes del sector y emprendedores del mundo digital... únete a los más de 2500 alumnos que han dado el salto al mercado laboral digital con la beca talentic... la beca talentic te ofrece la posibilidad de realizar......

Digital Business Developer
Recruit4Work

Sounds like an adventure for you? check out this position! would you like to develop your career in digital business development? if you're passionate about sales and digital products, outgoing and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......

Business Developer with Fluent Level of German
Talent search people

During your day you will be:- cold caling potential independent retailers in german & english... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... otros datos del puestowhat's on offer: - competitive salary- sharesave scheme......