HEAD OF OPERATIONS

Note: Senior position. Please read the requirements carefully before applying.Ecostars ESG AI is a B2B SaaS platform that offers ESG certification and a management hub for the travel industry. While deep knowledge of travel isn't required, relevant experience would be highly valued. Founded in 2021, Ecostars is now preparing for its Series A round following a Seed round investment from VCs 4Founders and Encomenda.Ecostars is a leader in its sector in Spain and Europe and ranks as the #3 ESG certification provider globally. We are present in over 50 countries across Europe, Latin America, APAC, and MEA, certifying more than 2,000 hotels, including major chains such as Meliá, Paradores, Catalonia, H10, Vincci, Abba, and Sercotel, as well as individual hotels from large international chains like Marriott, Accor, Hilton, and Mandarin Oriental.As a high-growth startup, Ecostars combines a strong product, advanced AI-powered technology, and an experienced team. We are now seeking an outstanding CRO to help fuel our next phase of hypergrowth.About the role: Head of Operations & PartnershipsEcostars is searching for a dynamic Head of Operations & Partnerships to lead the implementation of IoT and other technical solutions, define product requirements and architecture, and establish alliances for product integration and market expansion.Lead IoT and Technical Solutions Implementation: Ecostars owns proprietary technology to capture data from thousands of hotels globally. Our unique SaaS and IoT capabilities (mainly Narrowband and LoRaWAN) allow us to aggregate ESG data at scale. This role requires strong expertise in IoT and telecom technologiesDefine Product Requirements: new product features must be defined before development and market release. Our Head of Operations & Partnerships should be a skilled problem-solver with proficiency in SQL, Excel, and other tools to support early product architectureBuild Partnerships and Alliances: Ecostars values cooperation and integration with other B2B SaaS solutions, focusing on multi-product integration and data consolidation via APIs. Partnerships are also crucial for market expansion, which falls under this role’s responsibilitiesFor all the above, experience in high-growth B2B startups or scaleups is essential, ideally with a background in hotel/travel tech. Previous experience in high-paced startup environments is highly valued.In addition to driving success in operations and partnerships, you'll have the opportunity to impact one of Spain's most promising startups. This role offers salary compensation plus an equity package.RequirementsWe are very demanding for this position, and applicants MUST meet all the following requirements:A) 5-10 years of experience in operations roles, with a successful track record (references required)B) Experience in B2B Seed or Series A startups/scaleups (with VC funding over €1M)C) Ideally on hotel/traveltech companiesD) Strong technical knowledge in IoT/telecom (engineering background appreciated)E) Fluent English: Native or C2F) Based in Madrid, Spain (hybrid work model)Compensation and packageSalary compensation aligned with experience, plus equity-based compensation so you can benefit from the company hipergrowth.Ecostars has recently raised its second investment round (VC backed) so is a perfect timing for joining our team - low risk high reward. Office in downtown Madrid (Salamanca District)The hiring processApply through Linkedin and optionally send us an email with your CV to careers@ecostars.org and let us know where you saw the job offer and what's driving you to join Ecostars.First round with Ecostars CEOSecond and third round with our CTO and CPOFinal round in our office in Madrid with all Ecostars teamContrast interview with our leading investors (4Founders and Encomenda)Either way, we'll provide feedback and keep you in the loop after each interview regarding the status of the process.If this opportunity sparks your interest and you believe you have what it takes to make a significant impact, we want to hear from you! Don't hesitate to reach out, even if you don't check all the boxes. If you think you can fit in and contribute, we encourage you to apply.Ecostars is committed to equal opportunities, regardless of race, color, ancestry, religion, sex, origin, sexual orientation, age, citizenship, marital status, family or parental situation, gender identity, disability, or any other protected status. The company values your energy, skills, and desire to be part of the team above all else.