ICT SME ACCOUNT MANAGER

This is an exciting time to be part of an organisation whose ambition is to be the connectivity and digital champion, winning customers’ trust every day.
About Vodafone Business.
Vodafone Business plays a pivotal role in supporting our enterprise customers across all segments, navigate complexity and accelerate their adoption of digital solutions.
Our ‘Beyond Connectivity’ portfolio provides a wide range of digital services, including cloud, security, software, IoT and smart network solutions.
Help us create the future and be part of Europe’s leading platform for Business.
What you’ll do As an ICT SME Account Manager for Vodafone Business Managed Cloud, Network, Security, SaaS and & Internet-of-Things solutions, you will be responsible for exploring prospect opportunities and establishing and maintaining business relationships with our SME customers in order to achieve sales targets.
Your key accountabilities and decision ownership.
•    Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions.
•    Perform daily customer visits, interact with customer IT decision makers (CTO, CIO), analyse customer requirements to recommend relevant product and solutions to maximize value.
•    Pitch solutions and customer references around the domains of managed network, managed security, managed infrastructure (on-prem, co-location, cloud), managed SaaS.
•    Work alongside a wide ecosystem of people (sales, presales, support) to ensure customer requirements are delivered within agreed timeframes.
•    Collaborate with telco account teams to identify and grow opportunities within the assigned territory.
•    Clearly communicate account status and sales cycle progress in weekly and monthly updates.
•    Build and maintain trustful and long-term relationships with customers and be the  Who you are •    University degree or Diploma in IT or related field •    Relevant minimum 2 years’ experience in IT sales in business and enterprise customers.
•    Excellent speaking and writing English skills •    Excellent communication and interpersonal skills.
•    Results oriented and attention to detail.
•    Inspired for effective communication in technical and commercial terms and ability to explain the benefits of Cloud & ICT economics.
•    Ability to understand the customer’s IT operation model and propose the benefits of moving to Vodafone’s cloud solutions •    Experience with XaaS (as a Service) business models and economics.
•    Passion for continuous learning of new technologies and stay current with latest Cloud services & solutions.
•    Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you •   Competitive pay, bonus & remuneration package  •   Private Health & Medical Insurance   •   Hybrid way of working.
a blend of 80% remote and 20% office-based working, including the option to work up to 20 days from abroad  •   Remote work equipment to help you create a comfortable, ergonomic workspace at home   •   Unlimited access to learning resources and trainings  •   Vodafone Parental Leave.
16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service   •   Spirit of Vodafone Day.
one day each quarter dedicated to your personal development  •   Extra days off.
Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are  •  Office amenities (subject to the office location).
such as restaurant, beauty corner, gym and parking  •  Special employee offers and discounts   Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
#VodafoneSpark Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.