IPT ENGINEER & IPT TECHNICAL ARCHITECT (CIS)

Hello! We are CAPGEMINI We are very lucky to work in a sector that is leading the evolution towards a sustainable and inclusive future. The technology. The catalyst for so many solutions that we need now more than ever.🌏We are 360,000 PEOPLE around the world moving forward together and driven by the same passion.No matter where we are, we can be at home, in the office, a thousand kilometers away from each other, but we are aware that OUR WORK COUNTS.No matter what moment of life we ​​are in, we are DIVERSE in age, gender, nationality, family… we have been certified in Diversity and as an ETHICAL company more than 9 years in a row!It doesn't matter if you are living your growth stage in life, LEARNING and TRAINING at all hours or if you need to consolidate yourself and appreciate FLEXIBILITY, CONCILIATION and tax and social BENEFITS to combine your personal and professional life. What really matters is that you can feel that you are WHERE YOU SHOULD BE to get the future you want.We are looking two profiles for this project: IPT Engineer (L2 / L3) and IPT Technical Architect💼What will you do in the project?IPT Engineer (L2 / L3)Participation management and implementation of CISCO videoconferencing and telecommunications projects Occasional assistance to operational teams L1 L2 in resolving complex incidents Major incident management qualification action plan resolution RCA Managerial management of incidents and problems Ensure the transfer of skills to operational teams technicians and engineers Update technical documentation HLD LLD and procedures Hardware performance test configuration IPT Tecnical Architect The selected profiles must have a high level of expertise in unified communication technologies telephony videoconferencing etc The role consists of designing and implementing international projects around IPT and VC infrastructures among the largest in Europe, but also supporting RUN teams on the most complex operational issues Resolving level 2 and 3 incidents oriented towards telephony videoconferencing Responding to specific hardware or application requests Feeding a technical knowledge base Participating in Telephony Videoconferencing Projects Providing occasional assistance to operating teams Ensuring the MCO of the Telephony and Videoconferencing infrastructure Ensuring the transfer of skills to technicians if necessary Update technical documentation and procedures 🔎To feel comfortable in the position, you need to be able to get along well with:You have at least 5 years of experience in a CISCO environmentYou have solid knowledge of telecommunications and videoconferencingKnowledge of the CISCO v12 5 telecom environment CUCM Unity Connection Jabber IPPhoneKnowledge of CISCO videoconferencing CMS endpoints TMSYou have knowledge of VMWare v7 v8 Mastery of SIP H323 protocolsAdditional skills appreciated: Kurmi Kurmi Telisca tools for supervision prognosis PeterConnects ecosystemsKnowledge of WAN LAN networks and securityAdministration of systems and infrastructures would be a plusEnglish mandatory skill: International environment so a good level of English is necessary read spoken and writtenSoft skills: Team worker,Change adaptability, Sense of service, Rigorous, CuriousWe will evaluate all applications. At Capgemini we have a wide range of training, face-to-face, online Certifications, etc. Even if you do not have 100% of the previous requirements, we would love to meet you! 😊