ITALIAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE BUDAPEST
Descripción de la oferta de empleo
Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills Providing guidance to the client through the necessary steps to restore functionality Being responsible to either solve the issue or assign up to Level 2 support Coordinating Service Requests by follow up with the cross functional teams Team up with your colleagues to collaborate on problem solving and identify major service solutions Actively use the knowledge base to resolve problems and raise potential knowledge gaps Coordinating and follow up Service Requests You will be successful in this role if you have.
Fluent English language skills Native/close to native language skills in Italian (support language) Experience in telephone technical support or any customer service related field is an advantage Considerable familiarity with MS Office Suite particularly and the Windows environment in general Attention to details and analytical mind-set Ability to work on multiple and/or similar activities simultaneously Outstanding team player attitude Unisys Custo.......
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Detalles de la oferta
- Unisys
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 15/09/2024
- 14/12/2024
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