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KEY ACCOUNT MANAGER

Descripción de la oferta de empleo

Camerfirma, founded in 2000 by the Spanish Chambers of Commerce, is one of the leading Spanish Certification Authorities and operates in the Iberian (Spain and Portugal) and Latin American market. Camerfirma is part of Infocert - Tinexta Group, the largest Certificate Authority in Europe and a leading provider of trust-based business solutions for organizations and businesses. Tinexta is an industrial Group that offers innovative solutions for the digital transformation and growth of companies, professionals and institutions. Based in Italy and present in 9 countries across Europe and Latin America with more than 2,000 employees, Tinexta is active in the strategic sectors of Digital Trust, Cyber Security and Business Innovation.RequirementsIn depth knowledge of the ICT market, ideally showing a past experience in the Digital Trust oneMinimum 5 years experience in similar rolMain ResponsibilitiesDeveloping and maintaining a portfolio of high-value clients.Understanding the needs and requirements of clients.Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.Ensuring that a company does not lose clients to competitors.Proposing solutions to a client's problems and implementing them within reasonable timelines.Ensuring the timely delivery of products and services to clients.Acting as a channel of communication between clients and the employees of an organization.Resolving customer complaints promptly to maintain trust.Identifying high-value clients and developing strategies to build relationships with them.Researching market trends and generating more sales.Preparing and presenting regular reports to internal and external stakeholders.Cross-Functional Collaboration: Collaboration with various internal teams, including marketing, product development, and customer supportDeveloping long-term strategies for client retention and making plans to implement them.Managing a specific product line, he/she must guarantee the leadership of products over the competitors in terms of functionalities, user experience and positioning strategies, performing the duties below:Analyze Market and competitionDefine the product strategy in terms of enhancements and evolutionsMonitor the product roadmap and deliveryRealize a go-to-market planSet up a formal training and hand over to all departments once the product/solution is ready for serviceSupport Sales channels in positioning products to the marketEducational BackgroundBachelor's degree in Telecommunications Engineering, or a degree in Business Administration and Management, Economics or similar.Fluent Spanish and English; Italian welcomedPersonal features of the ideal candidateAttitude to work in a multicultural international environmentExcellent verbal communication, written communication, and presentation skillsStrong soft and negotiation skillsLocationMadrid, Spain
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Detalles de la oferta

Empresa
  • AC Camerfirma – An InfoCert Company
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 19/06/2024
Fecha de expiración
  • 17/09/2024
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