LANDLORD SUPPORT INTERNSHIP (F/M/D)

Who We Are:
Welcome to Homelike, the prop-tech innovator changing the game in global housing. With a portfolio of over 180,000+ chic furnished apartments across more than 70 countries, we're not just participating in the mid-long stay market; we’re dedicated to setting new standards within it. At Homelike, we believe in pushing boundaries, embracing innovation, and creating a vibrant workplace where ambitious minds flourish.
The Gig:
Are you ready to kick off your career in a place that’s all about growth, innovation, and fun? We’re scouting for an Landlord Support Intern with a spark, ready to join our team for an exciting 6-month journey, with the potential to extend to a year and evolve into a full-time role.
Tasks
How you make an impact:

You are the first line of contact for our private suppliers guiding them onto our platform, answering all the questions and taking care of their account-related requests
You support Landlord Support Agents in organizational, administrative and operational day-to-day business
You help with the communication between the different departments in order to solve the requests of the landlords quickly and efficiently
You will be surrounded by senior experts in the industry

Requirements
What Makes You Our Next Star Player:

You are business fluent in English and additionally either Spanish, German or French
Independence, strong communication skills and willingness to take on responsibility are your distinguishing features
You keep a cool head even in stressful situations and have the necessary sensitivity to find a solution for every problem
Ideally, you already have some experience in customer service, hospitality or a similar position

Benefits
What you can expect from your Homelike journey:
Work-Life-Balance

Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London).
Trust Working Hours: Structure your day based on your team and individual preferences.
Additional Day Off: Make use of an extra day off for life events such as marriage or moving houses.

Learning & Development

Homelike Academy: Develop new skills by participating in monthly internal training academies moderated by Homelike´s experts.
360° Feedback: Receive regular and/or holistic feedback from your manager, peers and stakeholders for your professional growth.
Team Shadows: Gain interesting insights and exposure by shadowing different departments.
Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth career progression within Homelike.
External Guest Speakers: Broaden your perspectives and network with industry experts, or influential individuals from outside the company.

Modern Culture

Global Talent Team: Join a diverse global team with 20+ nationalities based in 7 countries around the globe.
Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on the product and the company’s success.
Agile Mindset: Be part of tech-driven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
Company & Team Events: Enjoy monthly after-work gatherings in Cologne/London, remote team activities and bigger company events, fostering team belongingness and connection.
Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.