LOAN SERVICING & RECOVERY MANAGER

Loan Servicing & Recovery ExecutiveWho we areFounded in 2020 by technology and finance professionals, Boopos helps talented, and committed managers acquire businesses by providing long-term fixed-term loans without personal guarantees. Our innovative proprietary platform allows us to fund customers in under 7 days.We have the power to make a significant impact: 500,000 small businesses are put for sale every year in the US alone, but buying companies is hardly accessible to entrepreneurs and managers because acquisition financing is broken.Backed by top-tier VCs and credit funds, we are on track to deploy more than $100MM in the next 12 months.Our core values include professionality, partnership, simplicity, diversity, and innovation.We are a remote-first company with offices in Madrid and Miami. We want you to join us wherever you are.Diversity and Inclusive cultureWe strive to build a company where diversity and inclusion are the norms. We believe that we can only succeed by creating a team representing the essence that defines both our world and the small businesses we serve. We empower and bring together a melting pot of distinct and diverse people with unique voices, personalities, ambitions, and dreams.We are in the early stages of our journey and committed to making it a foundational piece of our company.What the role is about, and why we need youAs Loan Servicing and Recovery Executive at Boopos, you will play a pivotal role in ensuring the smooth operation and financial health of our acquisition loans. The scope of the role encompass the following responsibilities:Maintain and keep the loan book updatedReport and control the loan book and borrowing base to the finance department and external baseWork with the financial department to ensure compliance with accounting and tax policiesWork with the credit department and legal department to ensure ongoing compliance with internal credit policiesMaintain and upgrade collection infrastructureGenerate payment notices, and carry out the successful collection of paymentsRecover delinquent and defaulted paymentsOptimize processes, scope tool improvements and provide analytics and recommendationsWe need someone who is analytical, process-oriented, and a self-starter with strong people skills to navigate these challenging situations effectively. This role requires someone who can work autonomously (it's a stand-alone role), reporting directly to the C-level.What we are looking forWe are looking for a motivated individual with a structured mindset and a strong analytical skill set. You should be adept at managing processes independently and possess the resilience to handle difficult conversations with clients. Your ability to think on your feet and provide solutions will be crucial in maintaining our loan portfolio's health and integrity.Strong analytical skillsStructured thinking and process-orientedStrong people skills to manage challenging client interactionsResilience and motivation to handle difficult conversationsAbility to work independentlyExpertise you need to haveAt least 5 years of experience in a similar role with focus on loan servicing and recovery.Proven track record of managing distressed loans and improving recovery rates is highly desirableStrong analytical skills with proficiency in Google Sheets and Excel is required.High level of English (all communications are done in that language due to our clients being located in the US)Financial acumen, with a good understanding of loans, their workings, and the ability to run numbers.Excellent people skills and the ability to handle difficult client interactions with professionalism.Self-motivated and able to work independently without close management.Process-oriented with structured thinking and problem-solving abilities.Knowledge of SAP, Python or Zapier is a plus.BenefitsCompetitive compensation based on proven experience.Company equity: you will have a significant impact in keeping our portfolio healthy while we scale the business, and as such, you will have your share in the harvest.Benefits include comprehensive healthcare insurance, paid holidays, flexible paid time off (23 working days per calendar year), and sick days.An exciting and healthy work environment: we hire people who share our values, and our people are our priority.We are a remote-first company with offices in the USA and Europe: you can work anywhere or enjoy our workspaces in Madrid and Miami.Seasonal voluntary team gatherings: fun is also part of the experience at Boopos. Karting, dining out at a Georgian restaurant, mountain biking, and karaoke are just some of the activities we have enjoyed together.Interview processWe believe promptness and clarity are essential when interviewing people; our interviewing process is quite simple.If you are selected for the interview, these are the steps:Step 1: 30-min videoconference with our COO.Step 2: 30-min videoconference with our Head of Finance.Step 3: 30-min videoconference with our CFO.Step 4: 30-min videoconference with our CEO.ContactIf you feel you can be our person, apply by sending your CV to careers@boopos.com