MANAGER, STRATEGIC ALLIANCES- ANALYTICS AND PROJECT MANAGEMENT | MADRID, ES

Manager, Strategic Alliances- Analytics and Project Management You Lead the Way.
We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role? The successful candidate will position him/herself in an advisory role to identify opportunities, analyze complex variables and create strategies that enhance acquisition, activation and retention performance of our Bank Partners portfolio as well as identifying opportunities to add business value to our partners while discovering synergies to enhance our overall acquisition strategy.
This role will also support the team to achieve its control and compliance goals, making sure it adheres to all relevant regulations an internal Amex policy.
The successful candidate will support the GMNS (Global Merchant Network Services) Acquisition Team managing and helping in various ad-hoc projects.
This role is for an ambitious self-starter who is comfortable working within ambiguous parameters in a dynamic organization and is quick to learn and enjoy doing so.
Main Responsibilities will be.
• Lead a team of two Sales Support specialists making sure their performance meets expectations, and their workload is efficiently managed.
• Use reporting data to obtain insights from Bank Partners portfolio, track performance and identify trends, in activation, attrition, challenges and opportunities to provide actionable feedback to the sales and Bank Partners team.
• Execute robust processes to deliver monthly and ad-hoc reporting, and forecasting • Prepare and deliver presentations to senior management leveraging data analysis and business recommendations to accelerate coverage acceptance.
• Report and analyze recurring and ad-hoc Sales and CRM campaigns to measure performance and cost efficiency.
• Support business planning functions for new and existing strategic partnerships analysis and business case creation • Responsible for the accuracy of the data and reports to be delivered to our 3rd parties and internal stakeholders.
• Own and manage accounting, invoicing, and budget control for the Bank Partners team.
• Support Bank Partners and External Sales Agent teams by working closely with stakeholders (legal, compliance, marketing, tech) to ensure our strategic alliances comply with regulation and Amex policies.
• Collaborate with analytics teams to leverage data for regulatory reporting, monitoring, and risk management.
Minimum Qualifications • Bachelor's degree • Spanish speaker and fluent in English language with strong verbal and written skills.
• Strong analytical skills, minimum 5 years' experience in analytics / MI roles • Proficient MS Excel user and any other database management toll will be a plus.
• Proven record of successfully managing teams in a sales environment.
• Candidate must be a confident communicator able to influence and build relationships with its main stakeholders • Basic knowledge of P&L management and accounting rules • Previous experience with AML/KYC related projects • Candidate must be detailed oriented and highly organized individual.
• Must be a self-starter with the ability to work on projects independently and drive results • Ability to drive results while working on multiple projects with multiple stakeholders and in changing environments Qualifications We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include.
• Competitive base salaries • Bonus incentives • Support for financial-well-being and retirement • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • Generous paid parental leave policies (depending on your location) • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.