MANAGER, VODAFONE RETAIL

Activitatile in care te vei implica.
Reprezinti Vodafone in relatiile cu autoritatile locale, clientii si partenerii, in conformitate cu valorile si standardele de etica si moralitate ale companiei Raspunzi de gestionarea tuturor produselor din stocul magazinului, de managementul banilor incasati Verifici asimilarea informatiilor din comunicatele comerciale, procedurile operationale, regulile de facturare/incasare si din alte informari primite de la echipele de suport si actioneaza in consecinta.
Verifici activitatea echipei si oferi expertiza la solicitarea superiorului direct sau a altor departamente.
Sustii si implementezi strategia comerciala atat cea locala, cat si cea nationala cu scopul atingerii obiectivelor de vanzari si pentru oferirea unei experiente consistente si memorabile clientului.
Responsabil de atingerea obiectivelor de vanzare ale magazinului aflat in coordonare si actioneaza impreuna cu echipa pentru ca magazinul sa fie profitabil.
Tii evidenta zilnica a activitatii de vanzare, centralizeaza si transmite realizarile echipei catre managerul direct.
Comunici si colaborezi cu echipa de management din care faci parte si cu alte departamente pentru a atinge obiectivele si a optimiza procesele si procedurile in vigoare.
Who you are * Assists, advises and coaches the Retail Sales teams regarding the sales experience, developing customer loyalty and cross-selling based on the customer requirements, clearly demonstrating knowledge of practical methods, techniques and work processes; * Responsible for Retail Sales figures for designated area; * Has full people management responsibility for Retail Sales teams within the area and contributes to setting direction, performance management and ensures teams comply with sales standards and policies; * Drives and maintains the advocacy of Self-Serve and Digital-First for solving non-complicated service situations; * Responsible for ensuring the correct provision of reporting, stock-taking, auditing and supply chain management is carried out for the area, within required timeframes and in compliance with Retail standards and procedures; * Observes and coaches team members to improve customer service and sales and suggests improvements to the sales process and experience; * Demonstrates strong communication skills, influencing and persuading teams to ensure effective collaboration across channels, and with other stores; * Engages with the local community and businesses (e.
.
shopping centre, events, local charities/schools) and acts as an ambassador; * Maintains relations with Customer Operations teams to ensure that sales channels provide consistent customer experience during the customer life-cycle; * Guides stores and teams to ensure they understand Vodafones and competitors products and services; * Ensures teams are aligned with the common goals, targets and focus areas (e.
.
launch of a key product).
E jobul potrivit pentru tine daca ai.
Diploma universitara.
obligatorie Alte cursuride pregatire si atestate reprezinta un avantaj Min 3 ani experienta in domeniul vanzarilor Cel putin un an de experienta in coordonarea oamenilor Ce iti oferim.
Abonament nelimitat (voce și date) pentru telefonul tău & voucher pentru un telefon de ultimă generație Discount-uri speciale la produsele Vodafone și oferte Friends & Family Asigurare medicală, de viață și pentru intervenții chirurgicale Un plan de asigurări și pachete medicale suplimentare pentru tine și familia ta Tichete de masă pentru cumpărături sau un prânz fun cu colegii la birou Abonament Bookster pentru lecturi nelimitate Tarife preferențiale la sala de sport Programe de dezvoltare profesională și leadership Evenimente interne de Wellbeing & Recognition Extra-zile de concediu pentru evenimente speciale Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.