NORWEGIAN-SPEAKING CUSTOMER LIFECYCLE MANAGER TO MALAGA

Description: Why join usAre you enthusiastic about creating memorable experiences? Then come join us and work with energetic people who strive to enjoy every day. We are looking for a Senior Account Manager – Norwegian Market to join our client´s exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00Competitive salary and performance bonusGreat office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroad through the Webhelp International Mobility Program  Requirements: Your responsibilitiesAs a Senior Account Manager in our team, you will:Secure new customer wins for CloudMaximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partnersDrives alignment and teamwork within a team, department, or across organizational boundariesEngage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal. Provide support to partner as neededActively monitor pipeline, collect feedback and update involved parties on closure, support close plan executionCollaborate with local TCM on pipeline and partner introductionsWhere TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territorySurface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etcEstablish a foundation for how technology and services can meet customer/partner needs. Uses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer’s/partner's strategies and needs. Creates value through the sales cycle. Offer:  We’ll be a great match if you:Are native or proficient in NorwegianHave 3-6+ years of technology related sales or business development experienceExperience working within a partner ecosystem and technical sales environment preferredBroad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions requiredDemonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred. Fundamentals certification requiredUnderstand cloud deployment and adoption planningExperience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technologyBachelor's degree requiredMajor or minor in computer science, mathematics or engineeringProven track record of outstanding performance and achieving goalsExceptional interpersonal as well as verbal and written communication skillsShare our values of commitment, unity, integrity, recognition, and WOW Don’t meet every single requirement?Our Client is dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role. Who is the employer?Our Client is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, they one of the main multilingual centers of the Group. The company focus on creating memorable customer experiences and developing business solutions adapted to each company. They enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.Are you interested in applying or hearing more? Submit your application and our Norwegian team will contact you! About Nordic Jobs Worldwide Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.