NORWEGIAN-SPEAKING CUSTOMER SERVICE SPECIALIST TO MALAGA
Descripción de la oferta de empleo
The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers.
Profile and knowledge.
This service includes technology onboarding/walkthrough products, software, and hardware configuration, Internet-of-Things (IoT) setup, and troubleshooting, among other services.
Their duties may include handling inbound and outbound calls to and from customers, acknowledging customers' needs or issues, and providing helpful solutions to their challenges.
Document and record all activity and communication with customers over telephone and email, in the appropriate client database The support can be performed via different channels, Phone, email, chat etc.
Attend technical and soft skills training sessions.
The CSS is expected to provide the Zahoree Customer Experience journey support to our customers (Training is provided) Requirements.
● Minimum 1-year experience in customer service/support is an advantage · ● Fluent in Norwegian/German written and spoken.
Additional languages is a plus.
Needs to understand English as it's the internal company language.
● Ability to communicate effectively and with empathy on all required channels.
● Must possess excellent interpersonal skills.
● Must be patient and flexible and have the ability to quickly analyse a problem, develop and implement and educate a solution.
● Computer-literate.
● The ability to stay calm when working under pressure Key Performance Indicators.
● Customer satisfaction (CSAT Score).
· ● Productivity /calls/chat sessions per hour.
· ● Average Call Abandonment Rate
Detalles de la oferta
- Nordic Jobs Worldwide
- En toda España
- Sin especificar - Sin especificar
- 11/12/2024
- 11/03/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......
Velar para que el servicio funcione correctamente... gestión del equipo: planificación de la plantilla asignada (alta-baja de personal, rotaciones, cuadrante de vacaciones)... desde temporing externalización seleccionamos uno/a gobernanta/e para un nuevo hotel de apertura ubicado en málaga... com/?response_id=8778802fa50124d67882821f8fd93be4requisitos......
Facilidad para poder desplazarse para sesiones a domicilio... en consulta 21 no paramos de crecer y estamos ampliando nuestro equipo! si eres logopeda, está es tu oportunidad para unirte a nosotros! se requiere diplomado en logopedia, colegiado y autónomo, con experiencia clínica en diagnóstico y terapia......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Interesados en la oferta enviar email cv por email o por whatsapp al 622 190 134 requisitos del puesto se requiere: un mínimo de experiencia en el sector inmobiliario (se tendrá en cuenta a la hora de la selección para entrevistas) motivación y ganas de aprender vehículo propio ( no es requisito imprescindible)......
Interesados en la oferta enviar email cv por email o por whatsapp al 622 190 134 requisitos del puestose requiere: un mínimo de experiencia en el sector inmobiliario (se tendrá en cuenta a la hora de la selección para entrevistas) motivación y ganas de aprender vehículo propio ( no es requisito imprescindible)......
• en la que tendrás posibilidad de formar parte del cambio involucrándote en proyectos sociales y medioambientales... • resolución de incidencias... • y en la que te daremos las facilidades necesarias para que puedas conciliar tu vida laboral y personal de la manera más cómoda posible... com/?response_id=3bb9c1fcb47763233039681dab91d4aerequisitos......
