OPERATIONS ASSITANT MANAGER FOOD AND BEVERAGE HOTEL HACIENDA DE ABAJO

Hotel Hacienda de Abajo Preferred Hotel´s in La Palma with one of best F&B teams fastest-growing events ,all day dinning, A la Carte with 1Sol Repsol and amazing quality, We are producing a range of events from open-air cinema at historic place and gardens and we own immersive award-winning prices in our premises



We have several exciting new projects on the horizon, making this the perfect time to join our team. We are looking for dynamic and driven Assistant Operations Manager who has previous relevant experience in the Hotel 5 stars or high end profile Restaurant



Our core company ethos is to deliver a first rate customer experience across a hugely diverse programme and our main restaurants. If that sounds like something you could excel at, we'd love to hear from you!



Responsibilities to include:



To assist the Food and Beverage Director in monitoring the quality of the service and continually improving the quality of service offered to the public



To assist the Operations in monitoring the quality of the service and continually improving the quality of service offered to the public



Managing customer facing staff to deliver events and to ensure all our Front Of House staff are suitably trained



Ensure that our Front Of House teams are suitably compliant with all applicable financial procedures



Assist the Head of food and beverage in all Food & Beverage oriented activities across the hotel



Management of all catering onsite activations.



Development, maintenance and ownership of relationships with suppliers.



Tour our front of house teams during our boiling point period of service to monitor and manage delivery of a 5* service, and to troubleshoot any issues.



Assist the onsite team with stock control and place orders from approved supplier lists and ensuring bar is fully resourced



Responsibility for all secondary spend in F&B category.



Budget management and reporting



Undertake product price reviews and source products at best price



Monitor quality of service delivery and implement improvements as required.



Ensure the Front of House element of the Company’s events is well-presented and operated to our usual high standards.



Undertake any other duties and participate in activities commensurate with the nature and grading of this post or at the direction of the Food and Beverage Director



Development, maintenance and ownership of relationships with suppliers.



Tour our front of house teams during our live dates to monitor and manage delivery of a 5* service, and to troubleshoot any issues.



Assist the onsite team with stock control and place orders from approved supplier lists and ensuring bar is fully resourced



Responsibility for all secondary spend in F&B category.



Budget management and reporting



Undertake product and create price reviews and source products at best price in simphony



Monitor quality of service delivery and implement improvements as required.



Ensure the Front of House element of the Company’s events is well-presented and operated to our usual high standards.



Undertake any other duties and participate in activities commensurate with the nature and grading of this post or at the direction of the Head of Operations.



Expertise:



A minimum of 3 years’ experience working in a customer focused environment

Minimum 1 year experience managing staff

Experience of working in a hospitality or restaurant with hign end style

Proven ability to respond positively to a pressurised environment and a positive approach to

solving

Highly presentable with a pro-active approach to maintaining excellent customer service

Full Driving licence holder

Good IT skills in Excel, Word and Outlook



Remuneration Package



Salary: a per Santa Cruz tenerife Agreements.



Employment Type: Permanent, Full Time with a 2 month probation period and regular appraisals