SALES MANAGER - LATAM

About the Company DCD>Academy, a business division of DataCenterDynamics, delivers a diverse portfolio of data center learning and development and certifications to corporate and individual clients globally. Our solutions include the most important trends and technologies relevant in the industry today and are available in a variety of modes that include e-learning, virtual and classroom formats. Links: DCD Company site https://www.datacenterdynamics.com/es/dcd-academy/About the role: As the Sales Manager - LATAM you will be responsible for managing all targeted account and new business development sales (Selling exclusively on Iberia's accounts) activity within the LATAM region. You will be responsible for leading the sales team to achieve and exceed the overall revenue target for digital and Instructor Led solutions, working closely with the LATAM Director and Academy Management Team to ensure that DCD’s business objectives are met. Key aims of this role are to strengthen the sales team’s portfolio sales ability; develop a more solutions focused sales capability and significantly increase new business acquisition for the SP, AEC’s and TV segment whilst expanding existing accounts. You will be measured against the overall team target and you will be expected to make a direct impact on sales and the development of Account Management plans. Key Activities:  • Consistent delivery and achievement of the monthly and annual LATAM sales targets  • Leadership and management of the team with a clear focus on coaching and performance management  • Development of the team: identifying development needs and working with the team on individual and group basis, making sure that both product and industry knowledge are addressed as well as sales and account management skills  • Setting out the objectives and KPI’s for the sales team and actively managing the team against these via weekly catch-ups • Maintain personal sales responsibility for key accounts and territory  • Working to ensure effective sales pipeline management, underpinning provision of accurate sales forecasts and appropriate performance data to the Senior Management Team, on a monthly, weekly and ad-hoc basis, as may be required  • In tandem with management of forecasts and performance data in SalesForce, highlight any risks or variances, along with proposed plans to correct underperformance, build on strengths and capitalize on opportunities  • Being actively involved in the sales team’s activity – sales planning, prospecting, sales calls, face-to-face meetings, customer service, etc.  • Working in tandem with Marketing, EMEA, NAM and APAC regions, Product, Client Success and Operations to maximise all commercial opportunities• Strong client retention and management skills to service the needs of, and enhance revenue from, key global accounts  • Working with marketing and the sales team to drive new business campaigns with the aim of winning new clients and improving market penetration for the SP, AEC’s and TV segment  • Providing direction to your department in line with the business priorities, being involved in the preparation of annual sales plans and forecasts for board approval  • Integrating and aligning sales plans with available processes, IT systems, talent and other areas in order to increase the capability and success of the sales group  • Managing a consistent focus on performance management – ensuring appropriate job descriptions are maintained; appropriate objectives are set; assessing training and development needs; conducting appraisal and supporting all HR related activity as it relates to the team  • Promote knowledge sharing and teamwork as the best way to achieve our sales goals  Person Specification  ● Fluency in English, Spanish and Portuguese● Excellent sales and negotiation skills, with significant B2B experience ● Experience in selling and managing teams from the Learning & Development Sector ● Proven ability to inspire, motivate and lead a team ● Proven experience in coaching and developing sales teams (group training sessions, individual coaching, etc) ● Excellent communication and interpersonal skills ● Ability to work in a fast changing and challenging environment ● Proven ability to interact effectively with Senior Executives ● Experience developing effective sales strategies, tactics and techniques based on the feedback of the customer and market environment ● Ability to effectively manage remote teams ● Experience in developing sales objectives and performance metrics aligned to strategy and targets ● Good IT skills (MS Office, SalesForce, etc) and social media savvy ● Accurate budget and report writing skills