SEA LOGISTICS CUSTOMER CARE TEAM LEADER
Descripción de la oferta de empleo
Gracias a su sólido conocimiento del mercado y de los servicios de transporte, impulsará las actividades de mejora del servicio para garantizar la satisfacción del cliente con nuestros productos, servicios y funciones.
Your Responsibilities Gestión de embarques; Mantenimiento y desarrollo de cuentas, en coordinación con el departamento de Ventas Participación en proyectos propios del departamento, relacionados con la optimización de la actividad del customer service en la división marítima; Resolución de problemas y reporte de incidencias; Formación y apoyo a los miembros del equipo; Gestión de equipos, delegar tareas y fijación de plazos; Promover y fomentar el espíritu de equipo; Seguimiento de la aplicación de los procedimientos y políticas de la empresa; Asumir y promover los programas de la Compañía en materia de Compliance y de Confidencialidad de Datos para todo lo concerniente a la posición de Customer Service Marítimo.
Your Skills and Experiences Estudios académicos vinculados a la Logística o Comercio Internacional; Experiencia mínima de 6 años en funciones operativas de tráfico marítimo de mercancías; Inglés fluido; Vocación por el sector del comercio internacional; Dominio de las herramientas ofimáticas Good Reasons to Join Desarrolla tu carrera profesional en una Compañía líder y referente mundial en el sector de la Logística y el Comercio Internacional.
Trabaja con nosotros en unas condiciones óptimas y ajustadas a tu nivel profesional.
Detalles de la oferta
- Sin especificar
- 10/10/2024
- 08/01/2025
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