SPECIALIST, CS, CUSTOMER SERVICE ENGAGEMENT DUBLIN
Descripción de la oferta de empleo
The Customer Engagement Specialist is a client-facing role, who works to engage and enable our customers by effectively managing the customer’s needs to truly create a differentiated customer experience.
As the trusted advisor and advocate for our customers, the Customer Engagement Specialist manages the relationship along with the account managers for their assigned customers throughout the sales lifecycle.
The Customer Engagement Specialist is a self-starter who is an effective communicator and able to transfer the customers’ requirements to all parties involved.
This role will partner with Account Managers, Technical Customer Services, Demand Planning, Sales Operations and Supply chain/Operations to manage an integrated, complementary account management strategy focused on phenomenal customer satisfaction.
Within West the Customer Engagement Specialist will be an advocate for their customers and work across the company to ensure that their customers receive the best experience.
Essential Duties and Responsibilities.
Providing differentiating service for Strategic Accounts, owning our customers journey Aligning with Global counterparts to create one global customer experience Serving as SPOC for all customer relationship matte.......
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Detalles de la oferta
- West
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 12/12/2024
- 12/03/2025
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