SR. CONFERENCE PLANNER, OPERATIONS (AGENDA & SESSION MANAGEMENT)

About the Role.
The Sr.
Conference Planner is a critical support role within the global content team.
Responsible for supporting the team and ensuring content delivery to our IT Leader and Symposia conferences, creating exceptional customer experiences for attendees, sponsors and associates attending conferences.
What you will do.
Flawless delivery of assigned conferences, while working as part of the global content team.
Plan, organize, and execute on content team related elements with guidance from Conference Manager from initial stages of development, through onsite and conference wrap-up.
(Including but not limited to capacity management, agenda configuration and management for web and mobile platforms, and support staff management).
Communication and collaboration across conference teams to ensure seamless delivery of first-class conferences.
Preparing and presenting role specific initiatives, learnings and analysis – to stakeholders, leadership and external partners preconference and onsite.
Work closely with program management and conference management in developing a client-focused agenda, develop and roll out new processes for session management and agenda guidelines.
Be a key member of the global conference content team – build effective relationships with peers in all regions, take and share best practices to continuously raise the level of our conferences across the world.
Actively participate in the process of improving conference features and programs and encourage attendee feedback.
Constantly evaluate the experience, feedback and results and implement changes accordingly.
Create detailed post-conference analysis reports and conference debriefs for review with management/other team members.
Identify and track conference navigator tool enhancements and work with the conference technology team on improvements and testing.
Effective project management including ownership and adherence of timelines and templates.
Partner with the Creative Attendee Journey team to create and improve attendee experience.
Partner with the logistics team on capacity planning, projection models and room placement.
Respond to client questions and problems accordingly both pre-conference and onsite.
Manage conference content execution to include room monitor management, capacity management, session scanning and feedback.
Adhere to expense management practices.
Travel to conference destination(s) approximately 25%, while managing on-time delivery of role responsibilities.
What you will need.
Bachelor’s degree with focus on events and/or marketing preferred.
3-5 years of business meeting planning experience.
Budget management abilities.
Project management experience on detailed projects with multiple variables and dependencies.
Exceptional customer service skills.
Excellent communication skills, both written and verbal that will provide the ability to communicate effectively with clients at all levels.
Effective at building relationships with internal and external clients.
Excellent organizational skills and an ability to work well under pressure and meet deadlines.
Ability to travel in region and out of region.
Expectations of up to 25% onsite delivery.
Ability to multi-task and work in a quick changing environment and be flexible.
Must be self-motivated, confident to work independently, collaborative and solution oriented.
Understanding and appreciation of technology.
What you will get.
Competitive salary, generous paid time off policy, charity match program, and more.
Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP).
Collaborative, team-oriented culture that embraces diversity.
Professional development and unlimited growth opportunities.
#LI-PP7 #LI-hybrid #ConferencesOperations Who are we?   At Gartner, Inc.
(NYSE.
T), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in , we’ve grown to more than associates globally who support ~ client enterprises in ~90 countries and territories.
We do important, interesting and substantive work that matters.
That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.
The bar is unapologetically high.
So is the impact you can have here.
What makes Gartner a great place to work?   Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team.
Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?   Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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