SUPPORT ANALYST FIRST LINE AGENT (WITH ITALIAN)
Descripción de la oferta de empleo
- Identificare, valutare e dare priorità ai problemi e ai reclami dei clienti.
- Analizzare i problemi dei clienti e formulare piani di risoluzione.
- Contribuire all'identificazione delle lacune nella risoluzione dei problemi dell'helpdesk e redigere i documenti di base di conseguenza.
- Valutare i nuovi servizi, processi e tecnologie introdotti nell'helpdesk.
- Partecipare alle attività di formazione del reparto, compresi i programmi di formazione a sostegno di nuove tecnologie, procedure e miglioramenti del servizio clienti.
- Collaborare con il personale del reparto per promuovere, sviluppare e mantenere forti valori di servizio al cliente.
- Segnalare i problemi irrisolti ai responsabili dell'assistenza, al gruppo di assistenza designato (cliente).
Detalles de la oferta
- Grupo Crit
- Sin especificar
- 01/10/2024
- 30/12/2024
Contribute to students’ end of term reports in line with school policy... mark, test, assess and record in accordance with school and department policy... otros datos del puesto subject teacher repsonsibilities: assist in the planning, preparing and delivering of departmental schemes of work in accordance......
Experience with methodologies for managing incidents, changes, performance measurement and project management... perform organizational coaching to do right first and to walk the talk... we are aldia group, a high-impact it consultancy firm working with high profile clients... • good interpersonal, relationship-building......
Detall de les funcions del lloc de feina• lead projects related commercial excellence • supports the sales team, analyzing complex data base, obtaining conclusion and making recommendations• supports with the existing sales tools and data base, follows up with sales team to ensure their comprehension......
Our client is one of the biggest b2b it and telecommunication hardware resellers in europe, with more than 20 years of experience... responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request......
The goal of the position is to bring support to the different areas of the port business field... this graduate program provides you a unique opportunity of 12 months development in our specialty tires markets with excellent career opportunities afterwards... university degree high excel and pbi abilities......
• work directly with our clients as an active member of an agile project team... • opportunities for growth with a training budget that you can use for courses and conferences... • a chance to be promoted twice a year and a clearly defined career path with salary forecast... • lots of teambuilding activities......
Building strong relationship with the clients... showing them the benefits of build a partnership with the company... do you want to work in an international and modern environment? if you have experience in sales and want to be part of a b2b finding new business? then this is your chance! our client......
Home support - visa patrocinada - asistente de enfermería - londres descripción de la empresareach_hr_consulting se especializa en la refruición de los profesionales de la salud de globalce... trabajamos con clientes tanto en los sectores de salud pública como privado... al responder a este anuncio confirma......
Home support / live in - patrocinador visa - reading uk reach_hr es una empresa especializada en la contratación de profesionales sanitarios... brindar primeros auxilios e inmovilización de la persona mayor en caso de accidente... estamos buscando un asistente de salud para brindar atención médica domiciliaria......
We are looking for one experienced agent to join to our team of international real estate agency located in benijófar (alicante)... you must be fluent speaker of at least two of languages as english, french, german... please send us your cv and we will arrange the personal interview......