TRABAJO FIRST LINE CUSTOMER SUPPORT

Analyze customer problems and formulate plans of resolution... identify, evaluate and prioritize customer problems and complaints... assist in identifying resolution...

* identify, evaluate and prioritize customer problems and complaints... * analyze customer problems and formulate plans of resolution...

• identify, evaluate and prioritize customer problems and complaints... • analyze customer problems and formulate plans of resolution...

Advert->language($csl)->content --> on a daily basis: answering support queries via tools, phone and email, keeping daily contact with our users calling from all...

first contact resolution (fcr) rate: improve the rate of first contact resolutions, reducing time-to-solve and increasing customer satisfaction...

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

And part of that is our support... you’ll anticipate customer issues and address them proactively... you’ll help them by being the front line...

Your responsibilities will include handling customer complaints, processing orders, and maintaining accurate records of customer interactions...

Maintaining and improving customer satisfaction levels... are you a skilled communicator with a passion for it and customer service? do you thrive in an international...

Maintaining and improving customer satisfaction levels... company description are you a skilled communicator with a passion for it and customer service? do you thrive...

Descripción de puesto: an opportunity for a quality line site support has arisen within airbus defence and space, san pablo (sevilla)... más información...