TRABAJO FIRST LINE SUPPORT

Escalate unresolved issues to support leads, designated (client) service group... responsibilitiesinteract with customers via telephone, e-mail and the web, providing...

* escalate unresolved issues to support leads, designated (client) service group... responsibilities * interact with customers via telephone, e-mail and the...

• escalate unresolved issues to support leads, designated (client) service group... responsibilities • interact with customers via telephone, e-mail and the...

Descripción de puesto: an opportunity for a quality line side support has arisen within airbus defence and space, san pablo (sevilla)... más información...

We support around 4...  the main responsibilities of this role will be to work together with the members of different other it support teams and communicate with...

We support around 4... the main responsibilities of this role will be to work together with the members of different other it support teams and communicate with...

Descripción de puesto: an opportunity for a quality line site support has arisen within airbus defence and space, san pablo (sevilla)... más información...

Advert->language($csl)->content --> on a daily basis: answering support queries via tools, phone and email, keeping daily contact with our users calling from all...

For some of the delivered solutions, modifies and adapts the existing software solutions, after validating with other technical teams, for a better performance and...

Maintains direct vendor contact regarding third line maintenance support issues and fault tracking... second line maintenance and support means highest escalation...

first contact resolution (fcr) rate: improve the rate of first contact resolutions, reducing time-to-solve and increasing customer satisfaction...

Application production support... • - provide support during projects uat... • - supply high-quality user support for the business lines... • - implementation, maintenance...

Application production support... • provide support during projects uat... • interact with it production & icp support teams... • supply high-quality user support...

Ideal candidate should have 3-5 years’ experience in windows desktop support and infrastructure support... provision and support remote site networks (e...

You will be in charge of leading a technical support team who will help identify and fix complex issues in our established clients’ networks, while handling critical...

Communicate the status of high-severity incidents/ outages to clients/ partners/stakeholders     what you will do:   provide high-level 1st line support and first-time...