SUPPORT ANALYST FIRST LINE (FRENCH)
Descripción de la oferta de empleo
• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
• Identify, evaluate and prioritize customer problems and complaints.
• Analyze customer problems and formulate plans of resolution.
• Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
• Evaluate new services, processes and technologies introduced at the helpdesk.
• Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
• Work with departmental staff to promote, develop, and maintain strong customer service values.
• Escalate unresolved issues to support leads, designated (Client) service group.
• Mandatory languages: French
• Basic PC Skills
Good communication skills
Availability to work in shifts: 7x24 (40 hours per week - 5 days per week)
Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation
Basic understanding of the principles, theories, and practices of group dynamics and/or team development
Basic Business Development:, Results Focused, Initiative
Customer-oriented
• Experience: No specific experience is required (initial training)
Detalles de la oferta
- Crit Interim España ETT
- Sin especificar - Sin especificar
- Sin especificar
- 16/11/2024
- 14/02/2025
Proficiency in english, spanish, and french is essential to cater to our international clientele... respond promptly to guest inquiries and requests via phone, email, whatsapp, and in person, using english, spanish, or french as required... operational support: resolve guest issues and meet their needs......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... we welcome all native dutch or french speakers from any location to join our project, with the only requirement being the ability to attend the session at our barcelona office... com/project/tahoe-nl?/fill?id313=df029......
Home support - visa patrocinada - asistente de enfermería - londres descripción de la empresareach_hr_consulting se especializa en la refruición de los profesionales de la salud de globalce... buscamos la enfermería asistente de la provisión de atención médica en el hogar en el área de londres......
Home support / live in - patrocinador visa - reading uk reach_hr es una empresa especializada en la contratación de profesionales sanitarios... se le informa que puede darse de baja de toda la información anterior enviando un correo electrónico para darse de baja... requerimientos de aplicacion ciudadanía......
The goal of the position is to bring support to the different areas of the port business field... the learning journey is offering you local and global business assignments, functional trainings, product know-how related to ports vehicles, as well as professional networking within our international organization......
• fluency in french or german (b2/c1 level at least)... • eagerness to learn about new technologies and solutions... • effective communication skills and the ability to work in a team... • lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork......
Descripció de l'ofertadescripció de l'ofertapara importante empresa en crecimiento y expansión, precisamos incorporar a una persona para trabajar en nuestro departamento comercial como business analyst , reportando directamente al director comercial... diplomatura o enginyeria tècnicadiplomatura o enginyeria......
Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... if you have any questions, contact us at: *****@*****... com/project/tahoe-nl?/fill?id313=df035 join our data collection project tahoe in barcelona, spain! project overview: purpose: collect voice recordings......
Confidencial cuenta con una posición como market research analyst para analizar datos de mercado para identificar tendencias, comportamientos del consumidor y oportunidades de negocio que impulsen el crecimiento de la empresa... recopilar y analizar datos de la competencia para evaluar la posición de......
Y colaboramos con ellos para que las ejecuten con éxito de forma que puedan alcanzar sus metas de negocio, defender su licencia social para operar y aumentar su prestigio... otros datos del puestosi tienes gran capacidad de trabajo en equipo, orientación a resultados e ilusión por los nuevos retos, ¡te......
