SUPPORT ANALYST FIRST LINE (FRENCH-ENGLISH)
Descripción de la oferta de empleo
ás información sobre las tareas a continuación:- Interactuar con los clientes a través del teléfono, correo electrónico e Internet, proporcionando asistencia técnica y habilidades para resolver problemas.
- Identificar, evaluar y priorizar los problemas y reclamaciones de los clientes.
- Analizar los problemas de los clientes y formular planes de resolución.
- Contribuir a la identificación de las lagunas en la resolución de problemas dentro del servicio de asistencia técnica y redactar las correspondientes contribuciones a la base de conocimientos.
- Evaluar los nuevos servicios, procesos y tecnologías introducidos en el servicio de asistencia.
- Participar en las actividades de formación del departamento, incluidos los programas de formación para apoyar las nuevas tecnologías, procedimientos y mejoras del servicio al cliente.
- Trabajar con el personal del departamento para promover, desarrollar y mantener sólidos valores de servicio al cliente.
- Elevar los problemas no resueltos a los gestores de asistencia y al grupo de servicio designado (cliente).
Detalles de la oferta
- Grupo Crit
- Sin especificar
- 17/09/2024
- 16/12/2024
Proficiency in english, spanish, and french is essential to cater to our international clientele... respond promptly to guest inquiries and requests via phone, email, whatsapp, and in person, using english, spanish, or french as required... operational support: resolve guest issues and meet their needs......
In tuition the first year and 6... job with us and other partner english academies... with us you only pay the first year (madrid lifestyle 1... you are hired and sign a contract on the first day at work orientation... canterbury english teaching academy one year madrid lifestyle & tefl programs......
Able to communicate clearly and effectively in written and spoken english... we focus on customer service, sales, and technical support solutions for clients worldwide... strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily... 000€ gross per year......
Able to communicate clearly and effectively in written and spoken english... we focus on customer service, sales, and technical support solutions for clients worldwide... strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily... 000€ gross per year......
Perform organizational coaching to do right first and to walk the talk... • fluent level of english as you will work in an international environment and project... we are looking for a qa analyst to perform the following functions:requisitos del puesto participate in the quality assurance team in order......
• languages : spanish, english ( fluent ) • microsoft office: excel ( high) and valuable power bi or dashboards... descripció de l'ofertadescripció de l'ofertapara importante empresa en crecimiento y expansión, precisamos incorporar a una persona para trabajar en nuestro departamento comercial como business......
Requisitos del puesto great level of english... looking for a job? we need teachers willing to learn and teach english... we have our own way of teaching and we help you with it... part time or full time......
Requisitos del puestorequisitos fluent english language education background technical and administration business... the goal of the position is to bring support to the different areas of the port business field... open to travel up to 50% within the appointed region... the learning journey is offering......
• fluency in french or german (b2/c1 level at least)... • good command of english language, at least b2/c1 level... • solid understanding of software engineering concepts... about the skills and tools... • a chance to be promoted twice a year and a clearly defined career path with salary forecast......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... we welcome all native dutch or french speakers from any location to join our project, with the only requirement being the ability to attend the session at our barcelona office... com/project/tahoe-nl?/fill?id313=df029......