TEAM LEAD, TPA (TCE OPS)

About this Role.
The Prospecting team partners with leaders across Gartner’s global sales organization to provide the accurate prospecting data that helps the Sales team to focus on closing deals and increase their NCVI productivity.
The team saves the time by serving up more accurate prospecting data through diverse set of prospecting tools.
What you’ll do.
Organize and manage the team of 8-9 data specialist Provide the strategic initiatives and recommendations for improvements and systems enhancements of the process Responsible for providing expert support, analysis on the research assignments for prospecting team Should coach the team  on the other functions of Prospecting team- such as CRM management, handling of Sales tools mailbox, QC process Use empowerment, trust and other strategies as appropriate to develop and motivate team members Develop a multifaceted rewards system that makes team members excited to show up to work every day and do their best Teach and train team members on various process strategies Manages workflow of the projects and support the managers on day to day requirement Supports team manager and performs management duties in absence of team manager Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks Create an environment oriented to open communication, creative thinking, cohesive team effort and workplace trust Ensure objectives are achieved in given time frames, meeting or exceeding support requirements Set priorities and provide team with all necessary business Information to perform their role effectively Develop strong process knowledge within sales operation functions with the goal of incrementally improving the process as the team grows and matures Work with local and headquarters management to obtain necessary resources and support for the team Drive further GSSO expansion in Gurgaon and assist HR/Recruiting in leading the candidate recruitment process Collect success metrics and prepare reports to identify work accomplishments of the team.
Coordinate the preparation, presentation, and communication of work-related information to the Manager What you’ll need.
Minimum Bachelor’s Degree (MBA a plus) 5+ years working with sales / sales operations organizations and experience with medium-to-large team management responsibilities.
Strong management skills; demonstrated ability to manage and mentor teams, work under pressure and manage to demanding timelines Ability to develop, implement and assess performance metrics Expertise in Microsoft Office programs specially in Advanced Excel and Powerpoint Proven record of boosting team performance and employee retention rates Naturally optimistic, curious, competitive, goal-oriented and a critical thinker Knowledgeable in key areas including sales operations, sales analysis & reporting Excellent communication, team building and mentoring skills.
Enjoys collaborating with others and working cross-functionally What you will get.
Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity.
Professional development and unlimited growth opportunities #L-MP4 Who are we?   At Gartner, Inc.
(NYSE.
T), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in , we’ve grown to more than associates globally who support ~ client enterprises in ~90 countries and territories.
We do important, interesting and substantive work that matters.
That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.
The bar is unapologetically high.
So is the impact you can have here.
What makes Gartner a great place to work?   Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team.
Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?   Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
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artner.
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