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TEAM LEADER/FLOOR MANAGER

Descripción de la oferta de empleo

We’re living a new chapter: a conversation between our rich heritage and a clear vision of the future. For those who are passionate and want to embrace challenge we say join and be part of our change!Find below the role we’ve tailored just for you and discover how your contribution will be essential to our growth.We are currently looking for a Team Leader to join our store in Barcelona, Spain.YOUUndertake work with a high degree of integrity, leading by example in every situationTake action and ownership, ensuring a magical client experience for our clients while aiming to be a leader with a passion for helping others growA powerful communicator, handling your colleagues and clients with personal care and empathyResponsible, courageous with ideas, resilient and authentic in your approachTHE JOBLeading the team on your floor/in your Dept. to transform each client experience into magical moments by creating a hand-crafted experience to drive individual and team objectivesCreate a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusionESSENTIALSActing and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clientsBeing a master at storytelling and at the art of asking engaging questionsThinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clientsMISSION DETAILSSupport the Store Manager in driving the store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the clientActively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segmentDemonstrate best in class sales and self leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful and loyal client relationships through CRM initiativesGuarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomesBuild and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward-thinking mindsetLanguages: Proficiency in Spanish, English and Russian will be advantageous.Position available: full-time.Job Location: Barcelona, Spain.At Ferragamo you can play your part and express your uniqueness.We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.Unlock your potential with us, together anything is possible.
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Detalles de la oferta

Empresa
  • FERRAGAMO
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 10/10/2024
Fecha de expiración
  • 08/01/2025
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