TECHNICAL ACCOUNT MANAGER - EMEA (REMOTE) | BARCELONA, ES
Descripción de la oferta de empleo
Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly.
As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others.
Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people's daily lives.
We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What's the opportunity? We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to having the best solution that adapts to their needs.
He/she will work closely with our Sales, Account Management, Product and Development teams being highly merchant-focused on the daily basis.
What will I be doing? • Provide top-quality technical service before, after and mainly during the onboarding of either new or existing customers into new markets, products or operations, helping to ensure customer satisfaction and strengthening customer relationships.
• Acquire excellent product and technical knowledge, to assess and guarantee the quality to our customers.
• Help maximize the company's revenue.
• Expand current relationships with customers, focusing on the development of new products and operations.
• Analyze prospects' business and technical requirements, and help develop solutions that meet those needs.
• Work together with Product and Engineering teams to help customize specific products for customers.
• Manage customer expectations and lead them to customer satisfaction.
• Build and maintain strong, long-lasting customer relationships, being the owner of the technical relationship with customers.
• Monitor the progress of the product integration and ramp up to ensure that they are successful.
What skills do I need? • Bachelor's degree in engineering or computer science.
• 2+ Years of experience in similar positions.
• Experience in dealing with customers from a technical approach.
• Experience in working and understanding APIs, with the capability of explaining them to third parties.
• Fluent in written and spoken English.
• Spanish is a plus.
• Knowledge of SQL required.
• Experience in delivering client-focused solutions based on customer needs.
• Passion for customer success and deep interest in understanding client needs.
• Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them.
• Excellent analytical, technical, problem-solving and project management skills.
• Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.
• Experience in payments is a plus.
What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us.
We will review your CV and keep you posted by email at every step of the process! Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
Detalles de la oferta
- dLocal
- Sin especificar
- 25/01/2025
- 25/04/2025
Lugar de trabajo: barcelona 08010... ¿qué estamos buscando? un/a property manager para responsabilizarse de la gestión de los activos inmobiliarios asignados, controlando la gestión operativa y prestando apoyo en la gestión financiera del inmueble, así como supervisando todos los servicios, operaciones......
Administrative and technical departmentroustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum andmechanical) health and safety officer, superintendent smp, smp supervisor, document controller clerk,community superintendent, training / hrd superintendent; smp engineer......
Administrative and technical departmentroustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum andmechanical) health and safety officer, superintendent smp, smp supervisor, document controller clerk,community superintendent, training / hrd superintendent; smp engineer......
High motivation for helping customers and it curiosity, basic technical understanding... we are looking for a junior technical customer success specialist to join our customer success team... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
• para la fábrica de barcelona que resida en barcelona... en grupo cabosa, empresa del sector textil con experiencia y proyección internacional, necesitamos incorporar becarios a las plantillas de nuestras fábricas de cremalleras ubicadas en barcelona... se ofrece:• incorporación cuanto antes• el horario......
Requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within roles such as customer success manager, account manager, or delivery manager... as a valuable member of the customer success team......
Se busca personal para departamento de tráfico en la provincia de barcelona - jefes de tráfico - gestores/as de tráfico -administrativos de tráfico - responsables/auxiliares de tráfico https://www... com/es/ofertas-empleo-logistica-transporte?filter%5bcandidatetype%5d%5b%5d=4&filter;%5bstate%5d%5b%5d=barcelona......
Nuestro cliente, una empresa líder en el sector del igaming, está buscando un vip manager para sus oficinas de sant cugat en barcelona... como vip manager serás responsable de identificar nuevos clientes de alto potencial, así como establecer y desarrollar las relaciones con clientes de alto valor existentes......
¡estamos contratando: community manager con experiencia en artes gráficas! ubicación: barcelona - presencial descripción del puesto: buscamos a una persona talentosa para unirse a nuestro equipo en la industria de contenido digital... necesitamos un community manager habilidoso con una sólida formación......
) precisa de un/a cristalero/a para trabajar jornada completa en barcelona... requisitos:- al menos 3 años de experiencia en el puesto- manejo de las máquinas necesarias para el desempeño (fregadora, pulidora... empresa de servicios de limpieza (limpieza de oficinas, edificios, naves......