TECHNICAL CUSTOMER SERVICE ADVISOR (DANISH SPEAKER)
Descripción de la oferta de empleo
Then this job in sunny and vibrant Barcelona might be for you!
Tasks
Your responsibilities and impact working as a Technical Customer Service Specialist will be:
Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email
Assist new customers with their account activation, transaction status queries and financial requests
Maintaining and updating the customers' accounts
Ensuring high-quality service and maintaining strong customer relationships
Requirements
Skills, qualifications and interests you need to succeed in this role:
A native level of Danish and a good level of English
Having an interest in technical support and troubleshooting
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Call center experience is preferred
Benefits
What's in it for you?
Type of contract: Indefinite
Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14
Salary: 1500€ + performance bonus of potentially 200€ per month
The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office.
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Detalles de la oferta
- Blu Selection
- 24/06/2024
- 22/09/2024
Experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... solution oriented to provide the correct and best outcome for the customer... follow internal processes and systems......
Experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... solution oriented to provide the correct and best outcome for the customer... follow internal processes and systems......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... high motivation for helping customers and it curiosity, basic technical understanding... experience in the customer service......
Requisitos del puestorequisitos fluent english language education background technical and administration business... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for the next steps in the sales process update and maintain prospect and customer data in salesforce... com) to ensure that clarity on the current......
A customer-centric mindset with a firm commitment to delivering top-tier customer service... proficiency in using customer relationship management (crm) tools and other relevant software... your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide......
Follow up the customer milestones: detect risks and prevent problems... valeo group is one of the world's largest automotive suppliers which is an inspired company focused on innovative products, development and customer satisfaction... after design freeze, ensure 4m matrix respect with regards product......
