TECHNICAL CUSTOMER SERVICE ADVISOR (DANISH SPEAKER)
Descripción de la oferta de empleo
Then this job in sunny and vibrant Barcelona might be for you!
Tasks
Your responsibilities and impact working as a Technical Customer Service Specialist will be:
Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email.
Assist new customers with their account activation, transaction status queries and financial requests.
Maintaining and updating the customers' accounts.
Ensuring high-quality service and maintaining strong customer relationships.
Requirements
Skills, qualifications and interests you need to succeed in this role:
A native level of Danish and a good level of English
Having an interest in technical support and troubleshooting
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Call center experience is preferred
Benefits
What's in it for you?
Type of contract: Indefinite
Full time position
The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office.
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Detalles de la oferta
- Blu Selection
- 07/11/2024
- 05/02/2025
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