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TECHNICAL CUSTOMER SERVICE (DUTCH/FLEMISH SPEAKER)

Barcelona - Barcelona

Descripción de la oferta de empleo

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?
Then this job in sunny and vibrant Barcelona might be for you!
Tasks
Your responsibilities and impact working as a Technical Customer Service Specialist will be:

Supporting customers with inquiries related to telecom services, focusing on technical questions
Maintaining and updating the customers' accounts
Dealing with sensible data.
Ensuring high-quality service and customers' satisfaction.

Requirements
What's in it for you?

Type of contract: Indefinido
Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)
Training: 3 months.
Equipment provided.
Growing opportunities within the company
Events with the team.
Free Spanish lessons.
Meal allowances possible.
Constant training.
International environment.
Support from the company regarding NIE and SSN

Benefits
Skills, qualifications, and interests you need to succeed in this role:

A native level of Dutch and a good level of English
Having an interest in technical support and troubleshooting
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative, and working proactively at a fast pace
Being able to handle sensitive data reliably

Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in Barcelona: What to Expect

The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan, and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather, and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
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Detalles de la oferta

Empresa
  • Blu Selection
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 09/12/2024
Fecha de expiración
  • 09/03/2025
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