TECHNICAL EXCELLENCE MANAGER

Are you always seeking excellence in your work? We have a professional opportunity for you!📌About The RoleIn the dynamic world of insurance, Claims Excellence is not just an objective; it's a journey of continuous improvement and strategic execution. 🌟We've defined a clear strategy and key priorities for deploying our Claims Excellence Program, ensuring we meet our financial targets and maintain the highest standards of fraud management and claims handling.Our commitment to excellence is evident in our rigorous anti-fraud and leakage management programs, and our close collaboration with the Claims Teams ensures the seamless execution of various work streams. As the the Tecnichal Excellence Manager, you will oversee the controls for all claims transformation programs, fostering a culture of technical superiority and precision.Collaboration is at the heart of our success. By establishing a framework with the Travel Underwriting Team, we're integrating claims excellence best practices into the very fabric of our T&Cs, enhancing our service quality.✅ About the ProfileWith a profile that boasts 5-10 years of experience in the insurance field, strong analytical skills, and the ability to work under pressure, our team is equipped to handle large, event, or sensitive claims with expertise and finesse.If you have experience in travel insurance, travel assistance, or healthcare insurance, we especially encourage you to apply. Join us in our mission to deliver exceptional service and be part of a team that values innovation and problem-solving.Fluent in English and Spanish.🏆About the offerStarting date: ASAP.Work in an international environment. Office based in Madrid (Plaza Castilla).Full-time, permanent contract.Competitive salary based on your experience.Ticket restaurant.Hybrid model.Access to Training Platform.Employee and family discounts clubAbout Europ AssistanceWith more than 300 million customers around the world and branches in more than 30 countries, Europ Assistance is one of the major global players of assistance services in 7 areas: automotive, travel, home, IT/Cyber, health, senior care and lifestyle.In 1963, Europ Assistance invented the assistance business. We are still a market leader today promoting new customer solutions and product innovation in designing assistance solutions for BToB partners in the fields of automotive, travel, insurers, banks/Payment, utilities and so on.Europ Assistance, 12 000 employees, 40% growth in 2022, is fully owned by Generali Group."You Live, We Care" is what we stand for in the eyes of the world, and it's our employees who bring those values to life. To our employees, "we care" means that we are supportive, available, reliable and easy to work with.As a leader in the assistance industry, we are looking for passionate, committed and self-driven talent to help us shape the future of the industry.Europ Assistance is committed to inclusion and non-discrimination. We act in favour of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.Make an impact, Join Europ Assistance!