TEMPORARY FR/EN SOCIAL MEDIA SPECIALIST FOR CONSUMER SUPPORT
Descripción de la oferta de empleo
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International celebrates diversity! We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative culture! Our Client We are recruiting exceptional customer service professionals to form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first-class service to customers and consumers.
The role will require you to develop a sound understanding of the product and services and to embrace brand values.
We have an exciting opportunity to represent a vast portfolio of well-known brands with one of the biggest food Companies worldwide, holding together brands such as Häagen-Dazs, Betty Crocker, Green Giant, Yoplait, and Old El Paso.
he role will require you to develop a sound understanding of the product and services and to embrace company values as your own.
ou will respond to consumers' questions and complaints regarding various products and resolve them in a skillful, professional, and empathetic manner while maintaining high customer satisfaction.
hat will you be doing Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies take the extra mile to engage with the customers
Detalles de la oferta
- CPM International
- En toda España
- Sin especificar - Sin especificar
- 31/10/2024
- 29/01/2025
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