TRABAJO ANALISTAS ITSM ITIL BARCELONA, BARCELONA

You are accountable for the itsm automations and integrations e2e, that capture new, current existing and to be retired projects to ensure an effective product...

This role requires a thorough understanding of itil principles and best practices, as well as strong communication and collaboration skills to coordinate with various...

This position requires strong knowledge of itil principles and communication skills to coordinate across teams...     about nespresso    the nespresso story began...

Ticket system pro: familiarity with itsm ticket systems (like servicenow) is a plus! - process fanatic: knowledge of itil v4 processes is good to have...

itil foundation is a plus... this includes the execution of sops (standard operating procedures), management of it incidents/problems and it changes as per well-defined...

Your roleprovide 1st level support to the client workershandling of it requests or issues via phone, mail and chat or via self-service portalperform root cause analysis...

Coordinación de integraciones con otras plataformas itsm... conocimiento de la normativa itil aplicada a la gestión de servicios... ubicación céntrica en barcelona...

Coordinación de integraciones con otras plataformas itsm... conocimiento de la normativa itil aplicada a la gestión de servicios... formación de usuarios y equipos...

• fundamental knowledge and experience within the itil framework... • continued improvement of the service along the itil framework, considering cost optimization...

Coordinación de integraciones con otras plataformas itsm... conocimiento de la normativa itil aplicada a la gestión de servicios... colaboración y coordinación con...